Reviews (1,071)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

September 6, 2020

The customer help was very good and efficient at helping me with my question about setting up my funnel.

Big Little Deals
United States
3 months using the app
Edited February 17, 2021

Very easy to use and great service! Was able to create different types of discounts and funnels with this app.

Body Gym Shop.com
Netherlands
3 months using the app
February 21, 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 days using the app
UFE - Upsell Funnel Engine replied February 22, 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 1, 2022

I appreciate your very prompt response to any problems. We are very comfortable with the customization that was done for our site. Thank you!

RASICAL
Japan
3 months using the app
UFE - Upsell Funnel Engine replied December 1, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it! 

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 29, 2022

One project that is truly exceptional is UFE Cross Sell & Upsell Bundle. From the moment it was conceived, it was clear that this project was going to be something special. The team behind it has put in countless hours of hard work and dedication to ensure that every aspect of the project is of the highest quality. The result is a project that is innovative, well-designed, and incredibly useful. Whether you are a casual user or a professional in the field, UFE Cross Sell & Upsell Bundle has something to offer everyone. It has already made a huge impact in its industry, and we have no doubt that it will continue to do so for years to come. Simply put, UFE Cross Sell & Upsell Bundle is a game-changer and an absolute must-have.

CinemaHome.eu
Sweden
3 months using the app
UFE - Upsell Funnel Engine replied December 30, 2022

I sincerely appreciate your positive review. Your review made our day!

Our entire team works really hard to maintain customer satisfaction, we could not do it without wonderful customers like you.

Thanks again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 4, 2021

This app allowed me to easily test various cross sell features without making a big time or money investment. Also, their support is TOP NOTCH!!!

Po Campo
United States
3 months using the app
UFE - Upsell Funnel Engine replied August 4, 2021

Thank you so much for your kind words,It helps and inspires us more than you think. We will strive on a daily basis to provide you with the best of service.

If you have any further issues please contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer Support Advocate

March 7, 2021

performance was very poor even though ive had it for few months only generated lower end of double digits in sales, just dissapointing

Fuchusi
United Kingdom
3 months using the app
Edited January 5, 2022

Great app. I will always use it on each of my stores. Super customer care...........................

STREEZAY™
Italy
3 months using the app
UFE - Upsell Funnel Engine replied January 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

anthonyzambai
United States
3 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 8, 2020

Has increased my sales AOV by $30 and it looks much cleaner than any other upsell app I've ever came across. Support is always helpful. Best upsell app I've used in a while

Forever Chick
United States
3 months using the app