Reviews (1,080)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.
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Great app. Many customization options. Suitable for sellers who want an "advanced" bundle or quantity discount offer. You can create, add message, add images for different tiers, which cannot be done in many other apps. The customer support is available to walk you through every question. Highly recommended!
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and are glad that you enjoyed our service. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent app, Sarah was great with helping me with an issue I was having integrating with their Wow Cart App. Thanks so much! Great apps and customer service!
First of all thanks for adding my name to your comment. Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Good app! Does pretty much everything you need. Customer support always helps you out. Go for It ! ! !
this App working great with my theme! I am using Debutify and they are a built-to-Paid Theme that usually does not work very well with a lot of Apps!! I wanna thank their customer support, Sarah, for always being nice and patient, assisted me in resolving lots of issues. They have a dedicated team and made great apps, please support them!
Thank you so much for your review, I am always happy to help you any time.
In case of further issues please contact us through our in-app chat or at support@helixo.co.
- Sarah, Customer Support Advocate.
The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales).
Professional support staff can provide accurate and fast help. Recommended.
Thank you for taking the time to share your positive experience with us!
We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable.
Thank you so much for recommending us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
This app made me get more profit from sales, and the support is great aswell, they fixed my problem very fast and easy. Thanks!
Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...
Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde.
Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen.
Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären.
Bei weiteren Fragen können Sie uns gerne unter support@helixo.co oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.
Tinu, Customer Support Lead bei Helixo
This app is exactly what I was looking for, easy to set up and the customer service is amazing. I certainly recommend.
GRAN APP LA RECOMIENDO FUNCIONA BIEN FALTAN ALGUNAS COSAS POR MEJORAR POR EJEMPLO QUE SEA MAS DISCRETA Y MAS PEQUEÑO LA OFERTA
¡Muchas gracias por compartir tus comentarios! Realmente apreciamos su tiempo. 🎉
Podemos hacer que el widget sea más pequeño a través de CSS adicional, por favor, vuelve a conectarme a través del chat. ¡Puedo ayudar!
- Sarah, Helixo 👩🦰
Fully featured app for displaying upsells, offers and related products in a highly customisable way. Live chat support are always happy to help with questions we have.