Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 20, 2020

The best upsell funnels out there! Support everything i can think of what an upsell app should be. Great support too btw!

aurealco
Indonesia
About 2 months using the app
UFE - Upsell Funnel Engine replied July 20, 2020

Thank you so much for sharing your experience! We love to support merchants like you 🤗

- Sarah, Helixo 👩‍🦰

December 8, 2022

Suporte muito bom e rápido, o app possui diversas funções. Estou gostando bastante de utilizar. Recomendo

Loja Phytoca
Brazil
About 2 months using the app
October 5, 2020

Beautiful interface and amazing customer service!. They are always ready to help. they really do an amazing job!

TheGrandSpot
Canada
About 2 months using the app
December 12, 2023

Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...

Skincerely Yours
Germany
2 months using the app
UFE - Upsell Funnel Engine replied December 14, 2023

Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde.

Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen.

Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären.

Bei weiteren Fragen können Sie uns gerne unter support@helixo.co oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.

Tinu, Customer Support Lead bei Helixo

September 14, 2020

I love this app! I hope it will continue to be free , It really is helpful. I've seen added sales to my new store.

Bohemian Creation's
United States
About 2 months using the app
October 8, 2022

Great app, ticks all boxes. Support Team's awesome, they helped me with a lots of customisation issues that I had. Can't recommend them enough.

Zonedster
Australia
About 2 months using the app
UFE - Upsell Funnel Engine replied October 8, 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

April 28, 2021

User-friendly, great and quick support but most important thing: flow funnel automation is a sales machine!

Lumycase™
Italy
About 2 months using the app
August 27, 2021

Im very satisfied with the supporter. Thank for held and patience!! The supporter got a lot of patience an helped me to fix the problem.

MoebelPartner
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied August 28, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

August 16, 2020

I'm really happy to find this amazing FREE app that gives me the best product upsell on my product page and its very easy to setup.
Also, Sarah from the customer service is really lovely and she gave me an amazing customer service experience. I do recommend everyone to get the app to create stunning product upsells, bundles, and more on there Shopify store.

instashopline
Belgium
About 2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2020

Really glad to hear your awesome feedback 🤗 Thank you so much for sharing your experience 🥰 Really appreciated! 😊

- Sarah, Helixo 👩‍🦰

June 22, 2022

Amazing app and customer service. We use this every day and drastically increased our AOV. I have tried other similar apps, but nothing compares to this one

RingToker
Italy
About 2 months using the app
UFE - Upsell Funnel Engine replied June 23, 2022

Thank you very much for your kind words.
We are delighted to hear that our app had a positive impact on your store.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.