SC Video Background , 185 reviews

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 28, 2023

This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!

Authentic Designs
United States
March 28, 2023

Nett, aber zu teuer, für diese Funktion würde ich nur 1,99 € zahlen anstatt 10,99 $. Dafür ist die Funktion zu unwichtig und verlangsamt zudem den Store. Ich werde es sehr wahrscheinlich nicht weiter nutzen.

lichtschwertkaufen.de
Germany
February 19, 2023

I uninstalled the app cut It was not suitable for my needs and the whole website got crashed. I think something is still left in the code. to whom could I contact to?

NeverNoT
United Kingdom
Time spent using app: 4 minutes
Shop Circle replied February 20, 2023

Hi There,
I am sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co

All the best,
Customer Success Team I Shop Circle

January 30, 2023

Easy to use and does the trick. Had an issue which has been fixed immediately by the support team within a day. Highly recommendable!

artztvintage.com
Germany
Time spent using app: 18 days
Shop Circle replied February 2, 2023

Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth. Always at your service 24/7 :)

All the best,
Customer Success Team I Shop Circle

January 24, 2023

Fantastic app and superior and fast customer support. The app is easy to use, but sometimes you need a little tweaking for your template. The support team replies quickly and always comes through for me.

Bold In Peace
United States
Time spent using app: About 2 months
Shop Circle replied January 24, 2023

We are happy to know that our app fulfilled your expectations and this really motivates us to keep improving the app and support we provide. Any other requests you may have, do not hesitate to reach out.

We will be happy to help.
All the best,

Customer Success Team I Shop Circle

January 5, 2023

This is a great app. It worked better than expected. It's easy to add videos to literally any section, loop them, autoplay them, and it's seamless. I really can't be happier with this app. As a video producer, it gives me unlimited ability to use video in a Shopify store.

mgvideodesign
United States
Time spent using app: 5 days
Shop Circle replied January 14, 2023

Thank you so much for leaving us this fantastic review, your kind words and we appreciate you finding our app so useful!
Our support team is always happy to help you 24/7 with anything you may need

All the best,
Customer Success Team I Shop Circle

December 30, 2022

I had a difficult coding request and thought to email the app developers for some general help. Valentina went above and beyond and coded my request herself!! It saved me hours of youtubing and researching online and she helped me with the request immediately and finished everything under 15 minutes. I would recommend this app to anyone and everybody! Great app and even better customer service!

Penelope NYC
United States
Time spent using app: 7 months
Shop Circle replied January 2, 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Please stay in touch and let us know how we can help you 😊
Have a lovely day,
Customer Success Team | Shop Circle

November 16, 2022

This app is simply not working... I saw the video shortly on the site. Looked so bad even though it was a high quality video from youtube

Mana Jocale
Denmark
Time spent using app: 16 minutes
Shop Circle replied December 6, 2022

Hi There,

I am sorry you've had a negative experience with our app :(...We have been trying to contact you, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co

All the best,
Customer Success Team I Shop Circle

October 31, 2022

Really relatively quite convenient with amazing customer service who are happy to help and will make sure everything looks good as it should.

613-every-second
Israel
Time spent using app: 3 months
Shop Circle replied November 2, 2022

Thank you so very much for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best!!

Cheers,

Customer Success Team I Shop Circle

October 20, 2022

The app works great! I like the different options for video display and functionality. Tech support is fantastic and very prompt. I recommend this app

NEWEX
Canada
Time spent using app: 2 months
Shop Circle replied October 25, 2022

What a nice review! It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently. We are always available 24/7 in case you need any help :)

All the best!!
Customer Success Team I Shop Circle