CBB Video Background

CBB Video Background

Reviews (75)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 24, 2025

This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!

Jake's StrongGinger™
United States
33 minutes using the app
January 6, 2025

Great app to make a website more dynamic. Their support team is quick to respond and help with any issues!

No Roots Boots
United States
About 4 years using the app
November 14, 2023

App is overpriced but does the job. I would be more inclined to keep this app if it was issued at cheaper rate. 1-3.00 is reasonable.

TopHeavyEntertainment
United States
Over 1 year using the app
Code Black Belt replied November 15, 2023

Hello Top Heavy Entertainment Team,

We are very sorry to hear that you are not satisfied with our pricing model.

Our app fees are tightly adjusted, taking into consideration different factors such as app development, maintenance, infrastructure, support, and server resources.

We have tried our best to maintain a delicate balance between these costs to make the app sustainable in the long run while still providing the best service possible.

We will be happy to discuss this with you over a phone call or perhaps a private chat so we can provide you with more options.

Our Customer Service Team has been trying to connect with you via email, so please feel free to respond or perhaps send us a new one at support@codeblackbelt.com and we will be happy to discuss this with you.

We are available 24/7, feel free to reach back to us anytime.

Warm Regards,
Code Black Belt Support Team

Edited October 24, 2023

I am tech illiterate and have trouble turning on the PC let alone installing an app. But Carlos came to the rescue. Very kind patient persistent customer service. I recommend.

Prairie Spirit Trading Post
United States
15 days using the app
June 27, 2023

A free, simple app that just works. amazing customer service as well as helped me with everything I needed at no extra cost! Definitely recommend!

AREVIIA
United States
8 days using the app
Code Black Belt replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

Always at your service 24/7!

Have a lovely day,
Customer Success Team | Shop Circle

May 31, 2023

Super helpful support team. This was the only app I could find that actually did what I was looking for on our website. Anytime I had questions, they answered asap!

Intentionally Blank
United States
7 days using the app
Code Black Belt replied June 1, 2023

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. So, thanks for trusting us 🎉

Have a lovely day,
Customer Success Team I Shop Circle

May 21, 2019

Not only this app does exactly what we needed it to do, the customer service is among the best on the app store.

Very quick to respond and patient, they made sure to work with me until I was 100% satisfied.

Strongly recommend for anything video on your site!

egpro.com
United States
1 day using the app
Edited August 18, 2017

Frank has proven to be one of the most helpful professionals in the field. Can't thank him enough for his support.

Fantastic app, fantastic team, can't believe it works so easy...thank you so much!
I can see some complains, that I can't understand and must absolutely disagree with. Well numbers don't lie, just look at the number of 5star review. Legfekcentrum.hu

Pneumatikus Szelep Feknyereg Kompresszor Felujitas Uj
Slovakia
25 days using the app
February 19, 2023

I uninstalled the app cut It was not suitable for my needs and the whole website got crashed. I think something is still left in the code. to whom could I contact to?

NeverNoT
United Kingdom
4 minutes using the app
Code Black Belt replied February 20, 2023

Hi There,
I am sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co

All the best,
Customer Success Team I Shop Circle

January 22, 2017

This is an awesome must have app. I have used the app to insert many videos on my site in custom positions of a specific page & it's working great!

This is a must have app if you want your website to come alive. You know the old saying; a single picture speaks a thousand words... Imagine what a video does :)

Thanks Codeblackbelt, you guys are awesome

Sapphireparadise
United States
1 day using the app