Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and embedding of video backgrounds, with features like looping, autoplay, and YouTube video display without navigation. The targeting mode for video placement is also highlighted. The support team is commended for their quick and efficient assistance with coding and problem-solving. Merchants find the app valuable for enhancing their websites, providing a modern, professional look and a dynamic product showcase.

July 13, 2023

Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.

Vaporesso France
Hong Kong SAR
About 4 hours using the app
October 31, 2022

Really relatively quite convenient with amazing customer service who are happy to help and will make sure everything looks good as it should.

613-every-second
Israel
3 months using the app
Code Black Belt replied November 2, 2022

Thank you so very much for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best!!

Cheers,

Customer Success Team I Shop Circle

June 27, 2023

A free, simple app that just works. amazing customer service as well as helped me with everything I needed at no extra cost! Definitely recommend!

AREVIIA
United States
8 days using the app
Code Black Belt replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

Always at your service 24/7!

Have a lovely day,
Customer Success Team | Shop Circle

December 30, 2022

I had a difficult coding request and thought to email the app developers for some general help. Valentina went above and beyond and coded my request herself!! It saved me hours of youtubing and researching online and she helped me with the request immediately and finished everything under 15 minutes. I would recommend this app to anyone and everybody! Great app and even better customer service!

Penelope NYC
United States
7 months using the app
Code Black Belt replied January 2, 2023

We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Please stay in touch and let us know how we can help you 😊
Have a lovely day,
Customer Success Team | Shop Circle

October 5, 2022

Helps your website look great and the customer support is always fast, helpful, and very friendly. Would recommend this app to anyone trying to make their website shine.

S.V
United Arab Emirates
4 months using the app
Code Black Belt replied October 5, 2022

Hooray 🎉!! We're happy to hear you're having a fantastic time with us and thank you for your kind words about our customer success team! We're always happy to help 24/7 with anything you need.

Have a lovely day,
Customer Success Team I Shop Circle

January 5, 2023

This is a great app. It worked better than expected. It's easy to add videos to literally any section, loop them, autoplay them, and it's seamless. I really can't be happier with this app. As a video producer, it gives me unlimited ability to use video in a Shopify store.

mgvideodesign
United States
5 days using the app
Code Black Belt replied January 14, 2023

Thank you so much for leaving us this fantastic review, your kind words and we appreciate you finding our app so useful!
Our support team is always happy to help you 24/7 with anything you may need

All the best,
Customer Success Team I Shop Circle

September 29, 2022

really easy to use, been using it for a while now and it's very helpful. Will start using the other features soon!

ILashX™
Canada
12 months using the app
Code Black Belt replied September 29, 2022

Thanks for trying our app and thanks for this amazing 5-star review. It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience!! We're listening...Don't hesitate to reach out if we can be of help in any way :)

Have a wonderful day,
Customer Success Team I Shop Circle

May 31, 2023

Super helpful support team. This was the only app I could find that actually did what I was looking for on our website. Anytime I had questions, they answered asap!

Intentionally Blank
United States
7 days using the app
Code Black Belt replied June 1, 2023

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. So, thanks for trusting us 🎉

Have a lovely day,
Customer Success Team I Shop Circle

October 20, 2022

fantastic customer support very quicky fixed my problem. So happy, thank you. The app works great, I've tried many others and this is the best one

viktoriahomes
United Kingdom
4 months using the app
Code Black Belt replied October 25, 2022

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found Video Background very helpful and about your great experience with our support team. Your feedback means the world to us!🤩

Cheers,
Customer Success team I Shop Circle

January 24, 2023

Fantastic app and superior and fast customer support. The app is easy to use, but sometimes you need a little tweaking for your template. The support team replies quickly and always comes through for me.

Bold In Peace
United States
About 2 months using the app
Code Black Belt replied January 24, 2023

We are happy to know that our app fulfilled your expectations and this really motivates us to keep improving the app and support we provide. Any other requests you may have, do not hesitate to reach out.

We will be happy to help.
All the best,

Customer Success Team I Shop Circle