CBB • Video Background , 204 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance websites with video backgrounds, giving them a modern, professional look. It's praised for its versatility, allowing videos to be added anywhere on the site and cleanly embedding YouTube videos. Many appreciate the quick, efficient customer service and the app's contribution to making websites more dynamic and attractive.
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Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.
Easy to use. Great app. I setted up the video backgroud successfully and it work really well. Would recommend to others.
Thank you so much Lucille Campo your very quick prompt response!
I totally recommend this app to everyone.
Great support and super helpful - any coding or formatting questions, they were quick and thorough with their feedback and explanations
We're happy to hear you've had an excellent experience with our support team. We know how important it is to always have someone to give us a hand when we need it.
Thank you so much for recommending us! 🤩
All the best with your business,
Customer Success Team I Shop Circle
Great app. Evan better service. I'm blown away. You don't need coding, it's simply amazing. I really recomend this app.
Thank you so much for the kind review. It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a lovely day,
Customer Success Team I Shop Circle
Muito bom , perfeito adorei mt , é muito util e diferenciado .. Eu gosto muito de usar video na minha loja !
Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product. We are always here to help you 24/7 with anything you need.
Have a lovely day and all the best with your business,
Customer Success Team I Shop Circle
Constantly glitching
Hello Gigi Burris Team,
Thank you for installing our CBB • Video Background app on your store.
We are sorry if you are not happy with our app and upon checking previous email conversations with our customer service team, you were initially experiencing error 403 which indicates a Shopify Platform Outage.
Our Team had tested the app from their Sandbox stores and did not encounter the same issue and since it was a Shopify outage, the 403 error should resolve on its own. Most outage issues can actually be seen and monitored at https://www.shopifystatus.com/
Regarding the video configuration, we are more than happy to assist you or guide you with everything to make sure that the videos run smoothly on your store.
We have been reaching out to you via email and have been trying to reach you over the phone as well, so we can best assist you, however, we are unable to get through to the number we have on our records. Unfortunately, we haven't received any response via email as well.
We have a team dedicated to assisting you 24/7, so please feel free to respond to any of our emails or send us a new one at support@codeblackbelt.com and we will be happy to help and provide you with the best service possible.
We can also jump into a call or chat to help you configure your videos in your store and address any concerns you may have with our app.
Warm Regards,
Code Black Belt Support Team
Works exactly as advertised. Easy to use and nice effect.
LOVE this app. The easiest app ever.
Many thanks Codeblackbelt!!
Customer support is amazing!! So helpful.
great app we use it at http://animalperformancetransmissions.com