Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 19, 2024

Muitas funcionalidades e um suporte incrível. Recomendo!

Rei das Compras
Brazil
About 1 month using the app
Edited July 4, 2023

I have used this app on different stores and it has been great. The choice of apps is good and they work well.

I don't use all of them, but the ones I use work well for my store.

The support has been brilliant too, every time I need help, chat is there and always helpful.

Even though the monthly cost is higher than I would like (especially for small businesses) and they have also reduced the trial from 30 days to 7 which will put new users off as well, I do recommend this app but because of costs and not using all apps within this main app, I will leave 4 stars.

Force of Life
United Kingdom
About 1 year using the app
July 17, 2023

I recently had the privilege of receiving support from Vitals, and I cannot express enough how impressed I am with their outstanding service. From the very beginning, my encounter with Vitals has been nothing short of exceptional. If you're looking for top-notch support that goes above and beyond, you won't be disappointed with the services they offer.

First and foremost, I was struck by the professionalism and friendliness of the Vitals support team. They were incredibly responsive and attentive, promptly addressing all of my concerns and questions. It was clear that they genuinely cared about my needs and were dedicated to ensuring my satisfaction.

One aspect that truly sets Vitals apart is their extensive knowledge and expertise in their field. Every interaction I had with their support team left me feeling reassured and confident in their abilities. They possessed a deep understanding of their product and were able to guide me through every step of the process, making it incredibly easy for me to navigate and utilize their services effectively.

Moreover, Vitals' commitment to going the extra mile for their customers was evident throughout my experience. They were patient, taking the time to explain complex concepts and features in a manner that was easy to comprehend. It was evident that their goal was not just to resolve my immediate issues, but to empower me with the knowledge and tools necessary to maximize the benefits of their services.

In addition to their exceptional support, Vitals boasts a user-friendly interface that is intuitive and straightforward. I found their platform to be well-designed and easy to navigate, allowing me to effortlessly access the features and functionality I required. The attention to detail in crafting a seamless user experience reflects Vitals' commitment to excellence.

Finally, I would be remiss not to mention the overall efficiency of Vitals' support system. Every interaction I had was handled promptly, and I never felt like I was left waiting in limbo. Their quick response time and willingness to accommodate my specific needs contributed to an incredibly satisfying support experience.

In conclusion, if you're seeking unparalleled support and service, look no further than Vitals. Their team of dedicated professionals, combined with their wealth of knowledge and commitment to customer satisfaction, make for an exceptional experience. I wholeheartedly recommend Vitals to anyone in need of reliable and top-tier support services. Trust me, you won't be disappointed!

Neubuild
Germany
3 months using the app
December 7, 2023

Great support!

Taliora
United States
About 2 months using the app
August 19, 2023

An amazing all-around app that literally has EVERYTHING you need. There is no need to go and find apps that only offer one function when this app offers all your VITALS - no pun intended :)

Haha Hangouts
United States
About 2 months using the app
November 27, 2023

very good

ShopAetheron
Greece
4 months using the app
September 12, 2023

Very Nice Service, i cant name all of the staff members, but a lot of them helped me. Especially the quick service is always on point. Your Problems will be solved in a few minutes. Very Good! Especially Jed helped me out as well, he gave me a recommendation on my website and now it looks even better

Skiddie
Germany
12 days using the app
October 14, 2023

They are very helpful and have helped me with everything I've needed so far!

ModernDaySolutions
United States
3 months using the app
November 15, 2023

Customer service and apps are terrific!

Prime Selects
United States
3 months using the app
February 26, 2024

parfait

LUXURY FASHION PRO
United States
3 days using the app