Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

September 25, 2023

Amazing and quick customer support. Live chat reply within 10 seconds (not even kidding) and solved my problem shortly. Great job!

Femi Home
Australia
About 2 months using the app
May 19, 2023

One of the best apps in the Shopify store! First of all, their customer service is impeccable. Whenever I needed help, they were there in a matter of minutes and they helped me resolve the issues very quickly. I really enjoy using the Vitals app and will definitely continue to use them for a long time.

Bull Terrier World
United States
2 months using the app
June 20, 2023

Great app. many great features. Price is a little high but after all the apps they provide think its worth it.

AirLeap
Australia
6 months using the app
November 7, 2023

Great customer service, polite and answers all questions.

Platinum Brows
Australia
About 1 month using the app
April 3, 2024

10/10

Clarisa
Mexico
About 20 hours using the app
August 8, 2023

The app has alot of what we need in one place - plus the teams response to help sort our design/configuration is amazing. Best service I've had with a shopify app

Enwilderness
Romania
4 months using the app
June 19, 2023

So nice having all of these things in one place! Saves us money, time and makes everything integrate better. Great customer service too.

Hackees Lacrosse
United States
4 months using the app
July 1, 2023

I love this app. It is so convenient to have all the relevant tools, like upsells, pop-ups, badges etc. in one app.
Furthermore the customer support is just awesome. I am currently building my second store and needed some assistance with the currency converter.
After opening a chat with the customer support John Paul B helped me solving the issue within 2 minutes.
I also like the kindness of the support, no matter what question you have.
I would recommend to everyone to use this app!
Keep up the good work guys :)

Paw and Purr Pals
Germany
2 months using the app
May 21, 2023

Very happy with the vitals app, it saves lots of money by combining many useful functions into one app.

I must say the customer service is excellent. Thank you Gary for your help! I recommend this app.

Keplar
Canada
3 months using the app
November 12, 2023

Best Support Team ever! :)

Effloria
Germany
3 months using the app