Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

July 22, 2023

The support provided is incredibly fast, even in the basic plan, and they have the ability to fix issues on the spot, which is extremely beneficial. Although the initial cost may be high, the comprehensive coverage for all apps makes it a worthwhile investment... Recommended +++++

Ardo Beauty
United Kingdom
About 2 months using the app
September 20, 2023

I can't believe the difference the vitals has made for my online store! It's like having a Swiss Army knife for e-commerce. The ease of use and the variety of features it offers are truly amazing. From trust badges that boost customer confidence to countdown timers that create a sense of urgency, Vitals has significantly increased my conversion rates. It's a game-changer for anyone looking to optimize their Shopify store and boost sales. Highly recommended!

M.E.J Crystals™
Australia
About 1 month using the app
July 19, 2023

Very friendly customer support.
And great app.
All you need is here no need worries for nothing.
Just install and make some money with your shop.
Nothing more :)

Hommie Tool
France
About 2 months using the app
July 5, 2023

Vitals is a must-have app for any Shopify store owner looking to optimize their online business. This comprehensive app is a game-changer, offering a wide range of powerful features that enhance customer experience, boost conversions, and increase sales.

Allsto
Netherlands
4 months using the app
October 4, 2023

Awesome support! Response time is very quick and all issues are resolved! Can only recommend.

Frendry
Switzerland
6 months using the app
May 15, 2023

The first time i used the customer service chat, i had what I thought was a complex issue and the rep helped me in seconds, even told reference of how he helped. Love it . Keep it up!

GARNNE
United States
3 months using the app
January 26, 2024

NA

LivinLoom
United States
29 days using the app
Edited May 19, 2023

In addition to full functions, the most important point is after-sales service. Technical support is absolutely the first. I have been using Vitals since I established a shopify store in 2020, and I will also tell other friends that the service is really good and the efficiency is very high. Finally thanks to Paul for his help!

Brightenart
China
About 2 months using the app
July 22, 2023

Good app, great customer support, been using for a few months now, nice to have multiple apps in one place.

THAIHOMESHOP
United Kingdom
4 months using the app
August 30, 2023

I was having a problem to change the font syle of the new volume discount app and the support was really nice and helped me very fast. Thank you John!

ArcadePocket
Portugal
About 2 months using the app