Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 29, 2023

Live chat feature is one of the best services i have used so far from other apps. Juan who opened my request was very helpful and fixed an issue i had trouble with very fast.
Overall, this apps has everything you need. Recommend.

SnugSolez
United Kingdom
24 days using the app
May 1, 2023

Juan N. Was helping me and he was extremely patient when I asked a lot of him. I hope everyone gets this guy as their rep. Thank you!

zyntstr
United States
12 months using the app
Edited May 19, 2023

Vitals is very valuable, with many useful and constantly updated applications contained within it. Customer support is always fast and effective (Thanks again, John!).

GLOWY
Italy
11 months using the app
June 11, 2023

really good app. Help me for my shop every day. i Hope that continue to help every peaple . good support

Boutique de Elégance
Italy
7 months using the app
July 31, 2023

I had a great experience with getting support on my vitals app. I need some assistance with my theme's CSS in the reviews section. I had heard the Vitals support was exceptional, and the help from John Seth was no exception! I hit the support chat button, asked my question, and he had joined the chat not even 3 minutes later. In the next 2 minutes he went ahead and changed my settings for me (with a screenshot of the new changes attached). Very grateful for the quality support the Vitals team provides.

Nature's Radiance
United States
4 months using the app
May 30, 2023

Kliphord D. did a great job solving a crucial issue all in minutes, this app is worth every penny! I recommend this app to EVERY Shopify store owner...

Tokarem
United States
Over 1 year using the app
June 23, 2023

John Seth helped me set up the size of the related products app. We spent 20 minutes, and he was very kind and always willing to help. He configured it himself, and it turned out great. I would love to have him on my team ajaajja

Housven
Chile
6 months using the app
July 5, 2023

Vitals is a must-have app for any Shopify store owner looking to optimize their online business. This comprehensive app is a game-changer, offering a wide range of powerful features that enhance customer experience, boost conversions, and increase sales.

Allsto
Netherlands
4 months using the app
October 10, 2023

Needed help with the settings of the app for different parts on my store, got in touch with an agent, and all my problems were solved in about 2 minutes. So quick and understanding!

Mayfair Moda
United Kingdom
8 days using the app
July 13, 2023

what is not to say. this app has EVERYTHING. i am always in and out of it using it for more and more. and the customer service is so helpful! 10/10 will always use this app

TastyNails
Canada
7 months using the app