Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 1, 2023

John Seth helped me find a solution to a problem I was struggling to figure out. The process was quick and easy. Great Support team!

TheBetterCareShop
United States
7 months using the app
July 27, 2023

Got on and needed help late at night and was helped promptly and swiftly by John Seth. Helped me solve an issue I was facing right away!

Kona's Store
United States
8 months using the app
November 7, 2023

Great customer service, polite and answers all questions.

Platinum Brows
Australia
About 1 month using the app
May 7, 2023

The support team was very polite and willing to assist me, even though it was Sunday, with a small problem that I couldn't solve. Overall, I highly recommend it to anyone who is looking for an app that does a ton of functions in a professional and practical way

IonElite™
Italy
3 months using the app
January 22, 2024

מברשת הניקוי החשמלית הזו הפכה את חיי להרבה יותר קלים! לא עוד נאבקים עם חוטים והוא מסיר כתמים ללא מאמץ. ממליץ בחום!

Kitchen Treasures
Israel
6 days using the app
May 24, 2023

I recently had the opportunity to try out the Vitals app, and I must say, it has exceeded all my expectations. The helpful crew and fast response time were very impressive. We managed to get everything working smoothly in a short amount of time, and the app is essential for website development. It's also worth mentioning that after downloading the app, is it possible to get even longer trial period completely free.

WaterChaos
Denmark
About 2 months using the app
August 12, 2023

Great app, have everything you need for your store and plus very friendly helping team, solving problems without any waiting!

Adobe Finds
Lithuania
4 months using the app
December 9, 2023

Great

ZUZZO
United States
About 1 month using the app
May 18, 2023

VITALS is definetly a must-have app for your store.
Having product reviews, for example, ads a lot of trust to your customers. Thanks to the visitor replays, I know what I need to change in order to improve my store.

The VITALS support also responds very quickly everytime I need them. They are always able to help me with my problems.

LOFTAT
Austria
About 1 month using the app
October 27, 2023

Best App to have ever graced Shopify.

Nomad's Nook
South Africa
4 months using the app