Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 20, 2023

fast, great customer service from John Seth. got a quick reply and quick resolution to my problem. thank you

xylize
United States
10 months using the app
Edited June 10, 2023

Excellent support, instant help whenever you need it and sort the problems striaght away highly recommend

RALEEF.com
United Kingdom
7 months using the app
June 3, 2023

Very happy with the customer service. Quick responses and helpful. This app provides a lot of value and got many features. Highly recommended.

Scrubby
Sweden
4 months using the app
August 11, 2023

I had few difficulties but they helped me out in less then a minute
Good and efficient customer support Thanks JD

ShopBay
United Kingdom
3 months using the app
July 5, 2023

I was in the beginning stages of starting my store and found Vitals after adding a few other different apps. I realized that Vitals had everything I needed all in one app and its affordable for me too! John from their support team is also very helpful! I definitely recommend Vitals for anyone that's a beginner or a pro in ecommerce.

BodyLar
New Zealand
14 days using the app
August 14, 2023

The Vitals app makes work easier and faster.
With the different apps in one confide space, it makes so much difference. And great conversations for sure, good support team to back it all up. I strongly recommend it.

Collectivees
Nigeria
About 1 month using the app
July 21, 2023

the apps from vitals are great, and the customer support is very helpfull with al my questions Thanks a lot i would definetly recommend this app

Altrixo
Netherlands
10 months using the app
June 10, 2023

Excellent app. There was a small problem that I couldn't solve and John solved it in seconds. It's great to know that you can always get such fast and reliable support

Comfy Steps
United Kingdom
2 months using the app
June 19, 2023

it's my second month of using Vitals and i find it perfect, everything is practical and many must to have apps are all in here. Whenever you'll find a problem you don't have to worry, because you'll find a very well trained support team helping you for every needs, just like Jed D. did today to me! Immediate response and very quick to solve the problem too, thank you very much again!

ToysRanch
Italy
22 days using the app
June 26, 2023

Every time I have a question, I can use the chat now and get help extremely fast! I love it. I would definitely recommend this app.

GoneStrong
United States
2 months using the app