Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

Edited September 16, 2021

This App is simply incredible. I was looking around for various features like free shipping bar & product reviews and initially thought I needed to buy them individually. To get all those features (and so many more!) in one App makes the set up of these add-ons so efficient and cost effective. To top if off, the 24x7 customer support team really sets this App apart from any other. They are on hand to help with customisations and fine tuning. They really know their stuff! Their responsiveness and level of expertise goes above and beyond. Thanks guys!

Blue Edition
Australia
Over 2 years using the app
January 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Caroline Ashwood
United Kingdom
Over 2 years using the app
Vitals replied February 3, 2020

We are really glad to hear that you find VITALS easy to use. Thank you!

Edited November 24, 2021

Fariza.A
j'utilise cette application et je suis vraiment satisfaite de son contenu.le support d'aide disponible donne des solution a tout problème et pour rapidité de réponse. (merci a Jed De la Torre et Reymond Raymundo qui mon assister )

rangerzen
Canada
Over 2 years using the app
November 1, 2021

Muy buena, cumple con todo lo que dice y es súper funcional. Muy recomendada. La relación calidad/precio es muy buena.

UniformMx
Mexico
Over 2 years using the app
November 3, 2022

It worked well for when we needed it. No complaints. We liked and used the majority of the features. Would recommend it!

Leche
United States
Over 2 years using the app
November 17, 2022

Vitals has helped replace a number of different apps which has been tremendous and John has been excellent at technical service and customizing some things for us.

Willow + Sim
United States
Over 2 years using the app
March 8, 2022

Very useful app and great support team. Affordable considering the features you get. Highly recommend.

Kef
Pakistan
Over 2 years using the app
Edited April 12, 2021

I literally just installed VITALS. I started trying to setup the Reviews app and immediately had a question about a logo (I'm SO new at this) and emailed support. I got an answer within MINUTES! If this is how their customer service is going to be...I'm ALL IN from now on!! Awesome response time and very simple explanations...even for dumb questions. Keep it up VITALS! UPDATE: Costin just helped me with another question and STILL AWESOME SERVICE! Haven't let me down yet!

We Workin
United States
Over 2 years using the app
February 14, 2021

Best app ever and customer service is bar none!! They even answer instantly on sundays!! Glad I found this app!

1st Choice Furniture Direct
United States
Over 2 years using the app
October 28, 2020

Lots of useful features.
The customer support for this app is just out of this world... Any time of day they will answer.

Shining-Gifts
United States
Over 2 years using the app