Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

December 11, 2020

I have been using this app for a while now and it has been amazing. Their support team is very responsive and fast at helping everyone. They care about bringing value to their clients. Love this app.

SayFur
United States
Over 1 year using the app
October 28, 2020

Amazing app, even better service. Incredible combination. I had a couple of different apps before doing reviews, bundles, etc. I switched to VITALS because it seemed more economical and I liked the idea of having all the apps integrated. I am so glad I made that decision. While separate apps might do things at a more detailed level - the VITALS app does a lot of things incredibly well, works really well together, and is quick to load. I am using a number of different functions from the app and getting great results and feedback from customers. What really stands out is their service. They provide 24/7 service and support. I have reached out to them so many times now and they are quick to respond and so willing to help. Recently, I had a tough issue that we were struggling to solve - there was a bunch of back and forth and we had to involve Shopify - but VITALS support stuck with it and were able to get to the root cause and fix it. Incredible support. Highly recommend it - there is lots of good reasons for why they have a solid 5 stars with almost 1300 reviews.

Inglish For Kids
Canada
Over 1 year using the app
July 16, 2021

Super helpful support literally fixed the problem we had on two of our stores in minutes. Costin is a legend - Awesome!

The Brew Company
Denmark
Over 1 year using the app
October 4, 2018

This app replaced 3 other apps that I've been using, plus I'm using some new options from this app which I didn't even know that I actually need. :)

Great app, and cheap for what it provides!

Trendiqo
United States
Over 1 year using the app
August 26, 2020

The product has been incredibly easy to use. Their team has been very responsive and update/changed an item for me to make their app integrate with my page more seamlessly and the change was completed in less than a few hours. I was very impressed.

Ms. Betty's Original
United States
Over 1 year using the app
April 27, 2022

Response from the team is really prompt. Love that help can be this accessible, which allows me to solve issues at hand quickly in order to move on to the next.

Epitex
Singapore
Over 1 year using the app
September 16, 2022

Great app! Very useful with practically everything you could want. Good starter app for those starting fresh and haven't been doing this long.

TeslaShields
United States
Over 1 year using the app
June 11, 2022

It is a great app with so many features for revenue generation and to boost up your sales. Easy to use.

NYNM
India
Over 1 year using the app
April 7, 2020

Amazing app! It has all the useful features in just one app. They also have fast customer support. If you need anything, just contact them and they will get back to you right away.

Gadget Best
Hong Kong SAR
Over 1 year using the app
Vitals replied May 8, 2020

Thank you so much for the wonderful review! We hope to keep providing outstanding support, as you've already seen :)

February 9, 2020

Best App Ever, I use their currency converter in all my stores as it integrates with Shopify multicurrency checkout, the multiple pixel integration super helpful for pixel backup, reviews are also really easy to import and manage compare to others apps, plus customer service is super fast and helpful! really recommend!

Chefs Atelier by Unicommerce Pte. Ltd.
Netherlands
Over 1 year using the app
Vitals replied February 11, 2020

Sounds like everything you need for an app that will help you grow your business. Thank you for this fantastic review!