Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

December 28, 2020

I love the app. It has so many useful features and helps me boosting revenue, collecting leads and creating trust.
Now, over 12 months using the app, I had to contact customer service twice. Both times they were very helpful.
Keep up the good work guys!

The Green Box Australia
Australia
Over 1 year using the app
January 5, 2023

Great app. We've been using this for a long time and it is Easy to use and customer support is awesome!

BoneBuds
Canada
Over 1 year using the app
March 15, 2023

Quien no conoce esta aplicacion ya... Es un must have para cualquier tipo de tienda si hablamos de shopify, no es la más barata pero aun así renta mucho. La atención al cliente mejor que ninguna otra.

SeñorEgo
Spain
Over 1 year using the app
November 16, 2020

Still new to the app and starting to explore the features. Support is really good though! Thank you very much

EnraGadgets
Philippines
Over 1 year using the app
July 19, 2021

So far, I have used the app to create tabs on my product page, import reviews, and convert currencies. This worked great! One thing I realized is that the tabs (description, specifications, etc) do not work on the featured products. This results in the information not being neatly kept in tabs format. The customer support for this app is above and beyond, the team is doing an exemplary job! Keep up the good work!

moYengoH
Canada
Over 1 year using the app
September 6, 2022

I have been using Vitals apps with success for more than a year. Recently I changed my store theme and I had an issue to fix on one of the Vitals Apps. Their excellent support team fixed my issue efficiently and on the spot. Top customer Service!

Lifestyle Paradis
Hong Kong SAR
Over 1 year using the app
February 3, 2022

I use this app for the many features. The customer support is fantastic. Some tutorials in the future about how each of the features works would be great. thank you, John

Blitzlilac
Australia
Over 1 year using the app
September 18, 2020

Best customer service EVER! I've been worked with so many apps that this is the FIRST TIME I been surprise how GREAT and FAST is the customer service communications. Besides the ENDLESS POSSIBILITIES THIS APP HAVE TO CREATE A WEBSITE TO SELL!

Zayra Mo
United States
Over 1 year using the app
February 7, 2022

I have used multiple features on this app. Whenever I needed help with anything I couldn't get quite right the team was always there and ready to help me. Amazing Service!

Quortly
Australia
Over 1 year using the app
Edited July 18, 2021

I use the app ​to simplify processes in my shop for the customer and to present you with great offers.
This app is simply ingenious. Not only because over 40 apps are integrated, but also because a top team in the background helps to solve problems in the shortest time. Once again, thank you for that.

Minoda-Shop
Germany
Over 1 year using the app