Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

October 31, 2020

Amazing app. It's an all in 1 app. The best part is that they offer great service. Quick support. Really liked it.

La Muse
India
Over 1 year using the app
February 23, 2021

Vitals is the ultimate optimization app that combines everything you need onto one platform. Their customer services is impeccable. Totally worth the monthly fee!

DOGSTROM
Canada
Over 1 year using the app
January 12, 2021

Great app, and the best support! got help for every step and successfully improved my store within 2 days!

Ruta.Store
Israel
Over 1 year using the app
January 17, 2022

The support is really fast and very friendly. They solved my problem very quickly - highly recommended!

yoganicsoul
Germany
Over 1 year using the app
October 11, 2018

This app is a true life saver! So many vital apps rolled into one. We are very happy to have found this for our business. Makes life much easier. Also, EXTREMELY good customer service! They are very prompt and always ready to assist whenever we need help. Customer Support also mentioned some of their upcoming add-ons, so this app will be getting even better than it already is. 5-Stars from us!

egifts
United States
Over 1 year using the app
September 26, 2020

I found this app by way of TikTok and what a great find it is!! This App makes life so easy. No more having 10 free trials going and having to keep track of when bills are due! trust me when I say, this app has everything you need.. period! I want to someday have a Customer Support as amazing as the individuals I have dealt with from VITALS. I am hoping to continue partnering with VITALS for as long as I can be Successful in the Ecommerce World.

The Bat Flip Shop
United States
Over 1 year using the app
May 25, 2022

Customer service is so quick! The app has tons of features that you need for your store, happy that I downloaded it.

Bash New York
United States
Over 1 year using the app
October 2, 2020

•Must have apps for a webstore to save your time and enhance user experience
•Customer support is reliable and response within minutes

Satopradhan
India
Over 1 year using the app
September 5, 2019

Wow, just wow. Great app, great customer service and this does what it says. Invaluable for startup sites as well as veterans. Excellent work and keep it coming.

Dragonfly Madness
United States
Over 1 year using the app
Edited April 29, 2021

I'm very happy with what I have been able to do with it so far. I have run into a few road blocks and the technical support has been great help.

Vie Esthetic Studio
Canada
Over 1 year using the app