Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its dynamic product recommendations, smart upsells, and cross-sells, which help increase average order value and boost revenue. The user-friendly interface and real-time analytics dashboard are praised for aiding in data-driven decision making. Features like product reviews and visitor replays provide valuable insights for store optimization. The customer support is highly commended for its responsiveness and dedication to merchant satisfaction. The app is also recognized for its affordability and its ability to combine multiple apps into one, saving merchants time and money. It's recommended for those looking to enhance their online presence and improve conversion rates.

November 11, 2020

Awesome support, they can customize anything to suit your store's theme. Especially the chat support is awesome 24/7

Magic Galaxy Light | Light Up Your World
United States
9 months using the app
October 19, 2021

Very good service, I find some issues in product description part, I ask Vitals for help and support consultant Michael help me fix this problem, That great experience.

United States
9 months using the app
October 6, 2021

We are extremely satisfied with app functionality and great app support. They fix everything immediately.

EQUA - Sustainable Water Bottles
9 months using the app
October 20, 2022

10 stars! A lot of useful tools to help increase sales and conversion rates in one place. Cool to use. And the support team is awesome. Response in minutes and made all my customization happen!

United States
9 months using the app
July 9, 2021

Great all in one app, lots of useful features which stores can use to maximize revenue. Customer service team is also very quick to respond

Taki LLC
United Kingdom
9 months using the app
March 6, 2021

I was having an issue with the placement of my 'star review snippet,' and ol' Reymund fixed it in a jiffy. I'm happy and I thank them very much!

Happy Pogo
United States
9 months using the app
August 12, 2022

I just downloaded this app, and looks like working great. Their customer service is very fast and helpful. Thanks John.

Kemi Active
9 months using the app
October 4, 2021

Alot of very useful tools and a must for every store owner. The customer support is 24/7 available and very fast.
What I love is, that they are always improving the app and implementing new tools and features. Definitely my favourite Shopify App.

4 Plants
9 months using the app
November 8, 2020

Trés bonne application avec possibilité de traduction pour différents marchés, avec des économies importantes. Je recommande !!!!

9 months using the app
Edited March 28, 2021

Costin helped me very well and he took the time to get it all fixed. The VITALS app is amazing since the coherence between functions works very well and the communication is also great :) I've been using the app for many consecutive months and I absolutely love it.

9 months using the app