Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

September 21, 2022

The customer service for Vitals is AMAZING. They will fix and respond to all of your inquiries in an instant. I would 10/10 recommend this application to anyone looking to buy it.

AromaJelly
United States
About 1 year using the app
December 13, 2020

This is an awesome app! So many great features. I really like spying on my website visitors!! I use so many of the features

MyToothbrushClub
United States
About 1 year using the app
August 12, 2020

great app! it saves me $$. I had to uninstall those paid individual apps and just kept vital. i had an issue with the theme which is conflicting with the app and their fast and superb customer service rep answered right away.

UniBeem
Philippines
About 1 year using the app
December 19, 2020

This app really does it all and allows me to build a smart efficient site very easily. Support is also quick and very good.

blacknproudtshirts
Canada
About 1 year using the app
September 8, 2022

The app is great. Paying once we have many necessary applications to use. I must say about the support - the reaction time is lightning fast!

Slip&Go
Poland
About 1 year using the app
October 20, 2020

This app is everything you need. It contains all the apps you need to have a good converting shopify shop.

Montino
Netherlands
About 1 year using the app
Edited August 13, 2019

I've been doing research for up-selling app for my ecommerce site for a while and finally choose to try out VITALS because it's 40 in 1 , sound convenient !

A big reason I install this app because of the Volume discount app. Gotta say it's easy to set up, you only need to click a few buttons to turn it on. However, unfortunately the volume discount is not displaying properly on my site. I've tried to contact them to fix this technical issue but all you can do is to send them email and wait.

I've been waiting for 4 days already and still no one reply, i'm quite disappointed at the customer service team. While other app provide support via chat and you can at least talk to a cs, it's quite frustrated to wait for 4 days and still no reply :(

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update: 13 Aug 2019- Change the rating to 5 stars because the team immediate help me to fix the problem after receiving my message . Really appreciate the help from Andrei and the team.
See positive result from their Volume Discount app, it really does help my site to boost revenue. I would say this 40 in 1 is worth the price :)

Daily Travel Pro
Hong Kong SAR
About 1 year using the app
Vitals replied August 12, 2019

Hi there!

Sorry for the late reply -- the Volume Discount is now working on your theme.

October 19, 2021

amazing app. Im using it since a year ago and its so useful. You don't need to have almost any other app. And the service it's so good.

Raised Shoes®
Spain
About 1 year using the app
Edited February 26, 2019

Incredible app! I'm relieved that I stumbled on this app, while setting up my first store, because i was having so many issues with other apps. This app has mostly everything I need. Its very easy to use and understand and made for the customer. It has also saved me tons of money.

Raevens Tree
Canada
About 1 year using the app
May 5, 2022

all my websites use this app, it's really essential
Customer service is always responsive and very helpful

Flipr
United Kingdom
About 1 year using the app