Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

December 3, 2020

Really great app with many functions and 24/7 costumer service. I have used this app for about 2 months and I am very satisfied! Between the costumer service is FANTASTIC!

www.work-tops.com
United Kingdom
12 months using the app
Edited January 23, 2021

I keep deleting my other apps because of Vitals! Probably the best app that I saw on Shopify until now. It is all in one, for real!
Bonus point, I was struggling to set up something in my store and contacted customer service, they replied after not even a minute and solved my problem in no time (the problem was from my end). Keep up the good work guys. The app is amazing and your customer service is amazing as well.

Elegant Mamas
Malaysia
12 months using the app
Edited December 26, 2020

Prompt and quick response every time.
Very happy with the user experience.
Great customer service. Thank you

Zhopbaza
Hong Kong SAR
12 months using the app
Edited December 9, 2020

All in one app which saves a lot of money, easy to use and install, and the customer support is AMAZING, highly recommend

Fit Corner
Estonia
12 months using the app
November 10, 2021

Very good application, very complete with multiple functionalities. And above all top-notch customer service: responsive and always there to find solutions :)

Adorable Joie
France
12 months using the app
July 28, 2021

Great app with amazing support. Been using it for years now. Saves alot of money with all these features bundled in on app

Trendsellerz
United States
12 months using the app
February 16, 2022

Excellent app with lots of different features which you have full control of for upsells, cross-sells, and much more. Not to mention the awesome support provided by their team.. I reached out to Michael J. and he helped me with the fixes I needed in no time, and exactly how I wanted to be edited in the code just for my store. Thank you guys, you rock!

Dog's Love Store
United Kingdom
12 months using the app
March 4, 2022

This is the App, I was looking. App is good as well as team is very supportive and kind to help you anytime. its a must have app to any dropshipper

Subnet Deals
United States
12 months using the app
March 9, 2023

Alles läuft bisher super und der Support hilft sehr schnell im Chat. Mein Anliegen wurde sofort behandelt. Kann ich nur empfehlen!

LEG IN
Germany
12 months using the app
November 2, 2020

In general, I like all the features but some finer details regarding the aesthetics, rather than function, were bugging me. Glad I queried them, as they generously took the time to tweak what I needed. Thank you Filip and team.

our good things
Germany
12 months using the app