Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

June 24, 2021

The customer support is really great. The Vitals app is very helpful to increase the conversion rate.

Schlappy
Germany
12 months using the app
April 10, 2021

Very helpful app. Not possible to run Shopify business without vitals app. The customer support is also very helpful.

EXELEZ™
Australia
12 months using the app
September 29, 2022

Easy to use and if you get stuck, its easy to get a chat going with support to find the help that you need. I would definitely recommended this

Synvast LLC
United States
12 months using the app
April 14, 2021

Really good customer service and very good app. It has a lot of functionalities and works very well.

Industrias Tech
Spain
12 months using the app
June 5, 2019

Fantastic App. What I like mostly that all 40 aps take only couple of requests on the server, so Speed Loading time is Superb!
Customer Service is responsive and helpful!
Recommend this App 100%

BigBuysCo
United States
12 months using the app
March 4, 2021

Great App, the only one you really need. Costin great customer service replies instantly if you have any trouble understanding the app

Hills Leisure UK
United Kingdom
12 months using the app
February 7, 2021

I spoke with Sheila Ann. It was like 10 at night, and she was willing to help me get everything up and going. She even moved some things around on the page to make it more visible. Talking about GREAT CUSTOMER SERVICE!!

Divine Purity
United States
12 months using the app
October 22, 2021

I have been using this app for months and it's been a great help to my store. I use it to import reviews to my store and it works perfectly

Peachy Storm
United States
12 months using the app
March 14, 2021

Awesome App! It provides all the apps that you need in your store. Besides good and effective support.

Octopuscult
Spain
12 months using the app
February 3, 2023

great.I contacted customer service, who helped me very professionally.very satisfied and I will continue to use this application

Shopmix
Romania
12 months using the app