Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 1, 2022

I use this app to help me in my ecommerce journey, it's awsome, all in one application and adding constantly new features without increasing price. Don't ever hesitate, Vitals is the best.

NOVUS
United Kingdom
11 months using the app
August 6, 2022

I used this app to improve user experience of my e-commerce store. I particularly loved the eagerness of the Merchant Support representatives (Gary) to help when I turned for help. He solved all my requests very quickly.

IGNISSS™
Canada
11 months using the app
February 26, 2023

customer support is always there for you, which very important for business. Thank you very much DDDD

NONOK
United States
11 months using the app
March 29, 2022

Great customer service! I struggle with anxiety and Shiela Ann P really helped me reach my end goal with out stress! The changes she assisted me with will help me year over year in my business.

Crabby Bags
United States
11 months using the app
May 24, 2022

Great app, excelent customer support. There is 100% converting app, i ve generated many sales with vitals

Geniustock
Romania
11 months using the app
June 16, 2021

We've been using Vitals for the past 6 months -- Both the App and the Technical Support have been OUTSTANDING!

SWINGRAIL Sports
United States
11 months using the app
January 4, 2019

I've been using this app for 2 month now, and it has been a money saver and a Site booster!! What a find!! They keep on adding apps, and its so convenient and such a time saver, it's ALL the apps you need and some!!!

204th Street Shop
United States
11 months using the app
July 5, 2021

I've downloaded a ton of apps from SEO, to automations, etc... and this single App is by far(!) the easiest, and contains dozens of capabilities, each of which would be a single, separate App you'd have to download/pay for. Definitely the most valuable, productive App I have connected to my store!

Gentlemen’s Defense
United States
11 months using the app
January 1, 2023

Their support is great very helpful very fast. the apps on vitals are very useful and have helped me make my webste look and perform much better

Zerenica
United Kingdom
11 months using the app
November 12, 2019

This app is exceptional. It's really easy to use, very intuitive and works perfectly with every store theme. The customer service is great and if you have a special request they will prompt help you. Amazing!! They really deserve the 5Star rating!

Learningwithfun
United Arab Emirates
11 months using the app
Vitals replied November 12, 2019

We are happy to see that our customer support team has exceeded your expectation. Your opinion is highly appreciated!