Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

December 31, 2020

I love it. The customer service team is so helpful. I think you should try to use this app. 29.99 is not expensive for your store!!!

LiveoneMall
Hong Kong SAR
10 months using the app
December 19, 2022

Amazing app and the best customer service. All of the apps in vitals would be $100 - $200, but here you can get 1 month for free and then only $30. I highly recommend this app

HealthyEgo
Norway
10 months using the app
September 14, 2020

Excellente application qui répond à plusieurs attentes et qui apporte multiples solutions pour optimiser les ventes sur ma boutique en ligne. Excellente communication avec le support que je remercie beaucoup pour leu aide au moment ou je les avais contacté. Non seulement le support d'aide est très professionnel mais en plus très réactif. Merci beaucoup. Mahdia

La Fée des Chats
France
10 months using the app
October 21, 2021

First time using this app which has really blown me away with its functionality. It is a very user-friendly app. Will recommend anyone who has an online store to use it.

Lord Grandeur
Singapore
10 months using the app
April 14, 2022

Sooooo Great! I asked them to check the function of the sticky add to cart for the variants of products yesterday. They told me they have to ask IT for help. And I found they updated today! Problems solved so quickly!

FYTIST
United States
10 months using the app
August 23, 2020

Support is always 1 click away and they even offer to help even its not related to their field.
Kudos to Costin at VITALS for helping out as well!

YNS Yves Nature Scents
Malaysia
10 months using the app
September 27, 2022

So far, as of installing this app today, I am impressed with the CS. Almost EVERY other app CS has huge delays (like they are helping five others at the same time), and it feels robotic - not good. Here they seem attentive and effective, and offer good suggestions. So far great.

Acme Baby Co. LLC
United States
10 months using the app
March 1, 2020

So far I love the app. The support team is great and their response time is very fast. I'm happy with the app.

Happy Paw Lovers
United States
10 months using the app
Vitals replied March 6, 2020

We are very grateful that you took time to leave us this wonderful review. Thank you!

March 2, 2023

very fast and efficient support they helped me delete my reviews off my website and also helped add product reviews in the first place there's a team who is on call 24/7 to help with whatever you need.

AbundanceInLove
United States
10 months using the app
February 8, 2021

Zeus went over and above to help me with not just one query but several queries. Zeus was very prompt at responding and helped me resolved all my issues effectively. Although I am still evaluating Vitals, based on the initial customer service experience, I will most likely go with this App. It is so easy to use compared to a lot of other apps that I have tried so far. Thank you Zeus and Vitals :) !

Vanity Whale
Australia
10 months using the app