Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

September 21, 2020

Really helps streamline everything and helps massively with load time! I had a problem today so I made use of the customer service. Couldn't be happier!

Happy Oils
United Kingdom
10 months using the app
November 16, 2020

I'd give 6 stars if I could. The amount of apps and the ease of use is amazing. it really is all you need in one app.
The support is great and helps out in a professional and quick manner. I've had a problem with spacing and the customer service helped out by actually going into my code and fixing it, instead of giving generic answers that don't help at all (looking at you, shopify help!).
The developers have a page-unrelated app which lets you choose which feature you'd like them to add as the next feature, and they show you their update progress. The only 2 things I can complain about is the lack of design options for various functions (exit intent pop-up, bundle buttons, etc.), you can only choose from a few pre-made designs.
And with 11 out of the 40+ available extentions installed, the site does visibly slow down. I had to remove a few to have a decent site loading speed.

warmyy
Israel
10 months using the app
January 23, 2023

Thanks a lot John Paul B! Very fast, accurate and effective.
Thanks for your awesome support! you are the best!

Elieten™
United Kingdom
10 months using the app
March 14, 2023

Great App and features, it has almost everything your store needs. Great support too, very fast and helpful.

Tasawak Now
Kuwait
10 months using the app
April 14, 2023

Fantastic Support John Seth S.., fixed every Issue and added simple thing which were not able to set up by myself:)

AirbisSafety
Germany
10 months using the app
February 9, 2023

very good customer service. my issues were solved in a minute.
thanks, Magaly i appreciate your help

Ramvee
United Kingdom
10 months using the app
April 1, 2021

Awesome Support and multi apps function all in one I love it. The best part of vital is quick support and their dedicated support team :)

LeCaine Gems
Singapore
10 months using the app
Edited April 17, 2023

Best app on Shopify hands down. So versatile that anyone will find a lot of use out of it.

SUPER quick and easy customer service

10/10 well worth the money.

Zen Health Co
United States
10 months using the app
December 6, 2022

Great app.
Great customer support!
Doing what it should do, cost-effective, no headache.
Every time I had an issue, even not related to the app, the support team was ready to help.
Keep up the good work, guys!

nestemag.ro
Romania
10 months using the app
Edited November 14, 2020

AMAZING!NOT ONLY ITS HELPING MY BUSINESS BUT THE CUSTOMER SERVICE IS FAST AND HELPFUL! Thanks Costin

Ortho-Shoe™
United States
10 months using the app