Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 14, 2023

Reached out to Vitals through Chat, and they were incredible! So prompt, and get right on my issue. Not only that, but he recommended ways to make my store better. Great experience!

Happy Heart Toys
United States
10 months using the app
September 1, 2020

Great app. Saved me a lot of time. I am using bundles upsell, sticky cart, and a couple more. I am very satisfied with the customer service!

Needle Hobby
Poland
10 months using the app
August 31, 2022

Klare 5 Sterne! Vom Preis-Leistungs-Verhältnis ist das echt einer der besten Apps! Mega viele Optionen, wodurch man sich wirklich viele Kosten spart. Allein die Product-Review Funktion ist es schon wert. Dazu benutze ich dann noch Volume Discount Builder und allgemein die Upsell-Builder, wodurch der Umsatz sichtlich nach oben geht! Klare Empfehlung für jeden Shopbetreiber!

clawu
Germany
10 months using the app
June 7, 2019

Great App with a dedicated team that answers all your technical requests! I am very happy with their support. Always quick and problem solvers! Thanks a lot!

La Belle A'ffaire
France
10 months using the app
June 17, 2021

I recently added this app to our site to help streamline our website and improve our load speed. The customer support has been amazing! We truly appreciate you all at the VITALS support team. Keep up the great work! ')

Bud Beaver Canada
Canada
10 months using the app
April 5, 2022

It's the first app I install on any of my store. It combines a lot of useful tools and widgets, it is really fast and support team is always available!

Glary Skin
Italy
10 months using the app
July 27, 2020

Worth it!!!
First of all, the app saves you the trouble of searching & testing a bunch of random apps to find what suits you. They've pretty much done the job for you! I ended up un-installing almost 10 different apps because the VITAL app already had them. Plus, those apps were slowing down my website load times, even after uninstalling! The Vital apps were better/easier alternatives plus they've already made sure their apps don't cause delays.
Secondly, I reached out to support on chat & Vladimir went above and beyond. I went in with a simple question but he also brought up things a non web developer like me would never have noticed. He took the extra time to clean up as much code as he could and guide me on how some of their apps could serve me better. He's the one that pointed out leftover code.
Pleasantly surprised with the app AND the support team!

Anaya Arts
Canada
10 months using the app
November 20, 2020

Top-quality Customer Service and great app. The upsell bundles are already adding to my average order value. Can't wait to see all the new upgrades you're planning. Thanks!

Moods of Ireland
United States
10 months using the app
January 10, 2021

The customer service and support is absolutely amazing! I asked if I can change my POP UP theme and they got back to me quickly and helped me customize something that was more aesthetically in line with my products! I also love the other functions they offer too. It's been great so far!

House & Hall
United States
10 months using the app
October 26, 2022

Great app and great support! I´m using this app on multiple stores because it it very useful and allows me to have one app and not 40 different ;-)

Lovandoo
Germany
10 months using the app