Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,083)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

November 21, 2023

App works beautifully, its always kept up to date and the support team is the most helpful and polite team I've ever come across. 10/10 would recommend!

Worldz Paw
Australia
5 months using the app
February 17, 2020

Very good app and helpful customer service! Also many different functionalities .Worth every dollars! RECCOMENDED!

AmazingNewTrend
United States
6 months using the app
Vitals replied February 18, 2020

We appreciate for taking the time to leave us a review! You rock! :)

January 20, 2024

Customer Service is on POINT!
I had a few problems with managing my reviews etc. and sent an e-mail to the customer service. Not even 5 minutes later I received very kind instructions on how to fix my problems. As I was unable to fix it on my own, I sent out an E-Mail again and just 2 minutes later everything was fixed in my shop. Even with additional features that they offered me to implement.

Simply amazing!
I don't write Reviews often, but I think such great commitment should be rewarded!

Huge Thanks to Magaly and Jed from Vitals!!
Much appreciation.

Mysticor
Germany
5 months using the app
January 25, 2022

It's a perfect app, it's very powerful, you can contact the developer quickly if you have any problem, and the problem is solved very fast. I like it very much.

Customforher
United States
6 months using the app
October 29, 2020

Filip is always there to support me. The only thing I'm waiting on is the post purchase app. If that comes out, I will give it a 5 star review. Do you guys now when to expect that?
Furthermore really happy with the app.

Bra Rabatt
Netherlands
6 months using the app
Vitals replied November 5, 2020

Thank you for your great review and for taking the time to share your feedback with us!

We take your opinions to heart and strongly agree that a Post Purchase Upsell app will bring immense value to our merchants, so that is why we are already planning to develop this app and release it in the next few months, probably early Q1 2021 - vitals.co/product-roadmap/

In the meantime, our Customer Success team is here to assist you 24/7 over email and Live Chat!

Edited June 5, 2023

Excellent customer service!

Shlomit Ofir
Israel
6 months using the app
Edited October 22, 2020

Used it for a couple of days. It's good, really, a lot of apps in one for 1 price is where it wins. I hope they don't have an evil plan to make lots of merchants heavily dependent on their ecosystem and then rise the price :) There are also ways for improvement. Reviews app for example, it reminds Loox a lot, but have to say it's less performant, loox loads faster and you can manually place star reviews widged anywhere you want in your code with Loox but not with Vitals. Also the stars widget appears only when it loads which gives the store a bit slow-performant look. Vitals team, please improve here. Giving it 4 stars until reviews work faster :) Overall, I suggest this app and will keep using it. Oh, also, support team rocks.

EcoRevita
Czechia
6 months using the app
February 17, 2021

The best bang for your bucks!!
The customer service is the best of all of the apps that I used.
I can totally say that this app is in the top 5 apps that are on the market.
Keep up the amazing work Vitals!!!

Stylish Cork
Israel
6 months using the app
August 28, 2020

we made a LOT of additional sales with it, without counting the crazy social proof. thanks a lot! I highly recommend

My cat land
United Kingdom
6 months using the app
October 3, 2018

One of the must have Apps in Shopify. Excellent support that help you in every step. Great potential, look forward to see more apps from the developer.

Le Joliee
Canada
6 months using the app