Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 2, 2021

Best app have all what you need in one awsome app
customer service help us with anything we wanted you are the best.
recommend worth any penny

HitMyNeed
Israel
8 months using the app
Edited November 13, 2020

It's a really good and helpful app. I recommend it to everyone. Plus enhances your store loading speed as it does not have to bypass multiple apps from different vendors.
Thanks

Eazy Workouts
India
8 months using the app
July 21, 2021

Excellent support. Michael J. was very helpful and went as far as to attach images to help out. Top-notch support!

pupalley
Canada
8 months using the app
February 6, 2022

I am using Vitals to scale my business; there is a lot of features provided to build a professional store and increase my revenue. Really I have all that I need with Vitals. Also, I much appreciated the quick and reactivity of Vitals help support team for any questions or changes related to my theme . this is a key for me to keep my store running with a good client experience.
Badr D.

wawfacto
United Kingdom
8 months using the app
September 4, 2021

These guys rock! Great app with lots of options. I always seem to have a question or 2 and their service team answers it immediately

Live Athletic
United States
8 months using the app
December 17, 2020

Customer service is the best! They basically answer right away which is amazing. I like all the app features so far.

Sinu Kaubamaja
Estonia
8 months using the app
February 12, 2021

Very responsive and great services! Costin is SUPER. Thanks Costin! Even the app is a bit pricey but it's worth it! Highly recommend this app.

eShoppiness
Hong Kong SAR
8 months using the app
February 22, 2023

Vitals has become an indispensable tool for me as a Shopify store owner. With its vast range of features, including product reviews, trust badges, and currency converter, it has made it easy for me to create a professional and trustworthy online store that my customers love. I love how user-friendly the app is, and the support team is always there to help if I have any questions or concerns. If you're looking for an app that will help you optimize your Shopify store and improve the shopping experience for your customers, Vitals is the way to go.

Newtiful
Italy
8 months using the app
February 17, 2020

Very good customer support, service minded and positive. App works great overall, lots of great features and apps!

GlowNGlam
Sweden
8 months using the app
Vitals replied February 18, 2020

We are truly proud of our support team! Thank you for you recommendation as this will add to their motivation to provide excellent customer service every single time!

March 10, 2021

Vitals app is amazing! The best part is the team are always there ready to chat and help anyway they can.

Kuzzys
Australia
8 months using the app