Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

March 12, 2021

Brilliant app, I use it for all my stores. It doesn't slow your store down and the customer service agents are extremely helpful.

NatterNibbles
United Kingdom
7 months using the app
January 24, 2021

This app is fantastic, all in one is very usefull. The customer service is very competent and reactive.

Fasttiger
Italy
7 months using the app
October 15, 2018

This is surely one of the gems on the shopify app store. What the team at VITALS is cooking up is going to revolutionize the app platform! Thank-you so much for creating an app as this!

Mega Elephant
Canada
7 months using the app
April 26, 2021

The best of the best app ever. It saves from installing multiple apps which can add up to the huge monthly cost. The Vitals team provides great customer service and great communication.

Sraang
Australia
7 months using the app
March 7, 2021

This app is great the advisor called costin was so helpful very quick responses. Im loving the app already

Cass Fitness
United Kingdom
7 months using the app
October 23, 2018

This app ticks all of the boxes.

Some feautures we've needed for a while but we're reluctant to clog up our store with to many apps, potentially slowing it down..
We are really happy with the app and when we requested support for our theme that wasn't currently native. It was no problem and sorted within the same day. :-)

Outback Trading
United Kingdom
7 months using the app
July 23, 2022

Die Beste App für Shopify! Unglaublich was die App alles kann! Lohnt sich auf jeden Fall! Der Support Team im Chat bei Unklarheiten oder Fragen eine 10/10

Petsvida
Switzerland
7 months using the app
January 13, 2023

this tools are amazing and helps me to convertion a lot . i had a little problem but i couldnt understand and help team ( Kliphord D. ) helped me to figure out in less than a minute. thank you for supporting my business.....

love from Turkey

ThePetSoul
United States
7 months using the app
August 2, 2020

I had a problem with my Reviews Snippet being placed wrongly on my product page due to my customized shopify theme. This was not due Vitals App fault but because of our customized theme. And Rey from customer support went out of his way to assist by placing the Review snippet where it should be for visibility to our customers. Clearly their customer support is well versed and willing to help no matter what. Awesome!

Ice Cool Concepts
Singapore
7 months using the app
January 29, 2021

I needed to boost my revenu, build a trust, convert more... and so other options that i needed to install 10 other apps to get it, but Vitals resume everything, and theire support team are the best !! always helpful !!

unikitchentools
United Kingdom
7 months using the app