Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

July 15, 2021

The app is great and most of the provided features are useful, and the support is fantastic! I would surely recommend it to you!

Health Carer Store
Australia
6 months using the app
April 9, 2023

I have used several services within this app. And when I had a huge problem with my reviews I got support in less than a minute and the issue was resolved within 5 minutes the support saved me so much time great service!

Relo
United Kingdom
6 months using the app
September 8, 2022

I have enjoyed the features of Vitals and would recommend to others, however at the moment it is not financially feasible for me to continue using it as I will be taking some time away from my business and will be selling less. I really like the options to show recently purchased pop ups and how it can make the shopper experience more enjoyable.

Sonder and Wilde
New Zealand
6 months using the app
May 17, 2022

Excellent customer service! Went over and beyond with helping our store get onboarded to the tool!! Top Notch!

Taylor Made Scrub Hats
United States
6 months using the app
August 6, 2021

Quick, helpful customer service as always. By far the best customer service on any app in shopify! Highly recommend

Gin Amber Beauty - 100% Natural
United States
6 months using the app
May 9, 2020

Application vraiment genial. Fait faire des économies et permet un regroupement d'application pour une gestion plus simple. Le support est également parfait, très réactif

Jordono
France
6 months using the app
January 16, 2023

tres bon service, merci a juan pour son professionnalisme et sa gentilesse, je recommande fortement !!!

easychien
France
6 months using the app
April 25, 2022

amazing app! one of the best in Shopify and helped me out tremendously. The fact that all the features are in one place makes the app very robust and does not slow the site down - instead of having to call so many apps for different features. The live chat even during off-business hours is just amazing and they are very knowledgeable. Very happy !

Magic Tree Discounts
Canada
6 months using the app
December 2, 2021

great app but even better customer support offer a whole shop setup in one place what this app and y

DnM Toy Box
United States
6 months using the app
April 5, 2023

All the conversion improving apps you need in one package.

Great online support when you have questions and / or when small adjustments are necessary

vwxPro.com
Netherlands
6 months using the app