Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

December 2, 2021

great app but even better customer support offer a whole shop setup in one place what this app and y

DnM Toy Box
United States
6 months using the app
April 5, 2023

All the conversion improving apps you need in one package.

Great online support when you have questions and / or when small adjustments are necessary

vwxPro.com
Netherlands
6 months using the app
March 15, 2023

Complete app which is a perfect pack of apps for beginners and not :)
Super customer service :) A special thanks to Abraham M, who assisted me fixing my problem in 5 mins :)
Super recommended

Zappy
Italy
6 months using the app
April 8, 2022

Very helpful app. It has all the needed features for a succesfull store and the support is amazing as well.

MartShop
Romania
6 months using the app
December 15, 2022

Easy app to use and very helpful staff on the chat that have helped me move forward quickly with building my first online store :)

Alphas Rising
Australia
6 months using the app
July 11, 2022

Vitals does not disappoint! It's easy to use, has great customer service, and is making a difference in my sales. Love it!

LaLa Horse LTD
United States
6 months using the app
Edited October 28, 2020

Loving the app so far, plenty of useful features, easy to set-up. Customer support is wonderful, top-notch!
Looking forward to the post-purchase upsell and happy customers page (both announced on the product roadmap).

BeeMulberry
United States
6 months using the app
Edited November 4, 2020

It just works - after we went through a dozen of various apps. This one just works, and it works really well. Thank you!

The Brew Company
Denmark
6 months using the app
June 1, 2021

Fantastic service - highly recommended. The issue was resolved very quickly and I was kept updated on the progress.

Isy Life
United Kingdom
6 months using the app
October 28, 2019

I can't remember the last time I left a review... but this app is a MUST-HAVE, and its support team is EXCELLENT!! You want customers to have a smooth and effective shopping experience, and even with a strong Shopify theme, you'll find that you need to install a LOT of apps. It takes time to figure out which ones to have, and to try to piece them together nicely. I still had a lot to piece together, but when I tried this app, it solved SOOO MANY problems!! After just ticking off which components I want, and a few minutes of setup, I saw pretty much all that's needed in the store! That saved countless hours, and I was also able to remove many pre-installed apps, making the store much faster! I had a few minor customizations left, and dealing with just one developer was a lifesaver! Cezar did a FANTASTIC job with the finishing touches needed! Detail oriented and very quick to respond! I'm happy with the store as-is, but also delighted to see there's a big community suggesting even more features - and these guys are actually listening to their people and making it happen! Get this app, you won't regret it!

Gearstruck
Canada
6 months using the app
Vitals replied November 1, 2019

We're speechless! Thanks for this awesome review! You're the best!