Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 5, 2020

I need their support, and they did it very quick and very friendly. I'm very satisfied, very good customer service. Thank you

Elohim Sportwear Vietnam
Vietnam
5 months using the app
Vitals replied July 6, 2020

We sure are proud of our Customer Support team and we think that keeping our customers happy and offering support as quickly as possible is the most important thing!

June 24, 2021

I use VITALS to boost my online business and the support is best in the world. Everytime an issue pops up, it would be resolved within minutes. I trully appreciate.

Dove Sail
Singapore
5 months using the app
April 8, 2021

I'm very happy with the app! It has a ton of features that would cost a lot of money separately.
Really surprised with the quick and efficient response of the service each time.
Very complete and higly recommended.

Galeria Stock
Spain
5 months using the app
May 5, 2021

We used Vitals as all-in-one application and found there almost everything we need to build the store from a scratch. Easy to use for non-tech team members. Great customization options.

Waist Slimmer
United States
5 months using the app
March 22, 2021

Amazing service, if you have any questions or need any help to make 1 app work better or differently just ask on the chat and it will be done in 10 seconds.

LumosNatura
France
5 months using the app
January 4, 2023

İts very good helpıng me .I ask everythıng all tıme.Very kind and quıckly communıcation.My opinion ıts value give everyperson

RcMagic
United Kingdom
5 months using the app
September 14, 2022

I'm loving this app so far, and the support team is just UNREAL! 5 stars for customer support! I've been able to do so much with this app and delete about 5 I was using before. Super impressed!

The Spinsterz
United States
5 months using the app
January 31, 2023

John Seth S. was super helpful. He answered all my questions and added some more tips that were implemented. Thanks

Luvin What Nots
Canada
5 months using the app
March 23, 2020

This app is a must have for your store. Get it now. Support is also great, and Adi helped me set up the automatic currency converter just the way i wanted it. Thanks guys.

SuperbSh
United Kingdom
5 months using the app
Vitals replied March 25, 2020

Thank you so much for the wonderful review! We hope to keep providing outstanding support, as you've already seen :)

May 16, 2021

Very helpful apps that come in 1 app. This is a huge saver for time and money. More apps, please! Handy app for a beginner like me.

Cafè Juan
New Zealand
5 months using the app