Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 12, 2021

Costin C has amazing customer support. He replies very quickly and fulfils all requests instantly. Will happily work with him again!

Perky Pets
Australia
5 months using the app
November 9, 2020

Really amazed by the amount of features in this beast of an app but also the shining customer service! I love that they're so easily accessible 24/7 with immediate responses and friendly team members. I didn't realize they'd literally go into my site to fix CSS for features unavailable on my end. Above and beyond, way worth the monthly costs.

Hasthira
United States
5 months using the app
January 14, 2023

great app! great support advisor Jed! great functions!! very satisfied

GIFTLAB
United Kingdom
5 months using the app
March 4, 2021

Just added the app. So far so good. Its doing what promised. Most of all the support is great. Had a sticky situation transfering apps and the Vital support team went above and beyond in helping out.

Zanzibar Seamoss & More
United States
5 months using the app
January 17, 2021

Really awesome app and support! Would recommend. This is all you need. No need to buy dozens of separate apps when you install this.

CanvaCrew.com
Finland
5 months using the app
Edited February 25, 2021

Cette application est géniale, la meilleure sur le marché car elle fait tout et donc remplace des dizaines d'applications à elle seule. Juste le prix au début nous fait hésiter mais ça se rentabilise vite dans la mesure ou elle nous fera économiser et gagner...Le service client est top et répond à une vitesse surprenante! Bravo et bonne chance pour la suite :)

Cat Women
France
5 months using the app
January 15, 2020

Like this app. Helps with pageload speed and gives you great value for your money. Customer support is great too!

ms. Molli
Netherlands
5 months using the app
Vitals replied January 17, 2020

We appreciate for taking the time to leave us a review! You rock! :)

November 22, 2022

Wonderful App!! Had an issue and it was resolved quickly. I highly recommend this App. It's an all in one problem solver.

Delivad
United Kingdom
5 months using the app
September 7, 2018

The best app on Shopify without a doubt. This app is packed with 37 features. It’s built well and does not leave garbage files on your theme, and it’s cashed which makes all feature integrations load faster. If you need assistance, Mihai will go out of his way to assist you and will teach you new things. I removed all apps from my store and installed a new clean theme and only left Vitals and seen awesome results in loading time. I highly recommend this app. It amazes me that not many know about it. You can check app at www.a1dealsdirect.com

A1DealsDirect
United States
5 months using the app
March 7, 2021

I can't happier with vitals app. Support team is super fast to resolve my problems. I appreciate that. Thanks again

Marco Leather Goods
Vietnam
5 months using the app