Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 1, 2023

Hiiiiiii I have useddddd This app actually It's a magiccccccc app that is include some other app such as review app, upsells, sticky add to cart and taht's a magic....So you will free to use lots of apps.
Their supporttttt are so good and they solve my all problemss.
I am happy to find this app

products today
Germany
3 months using the app
January 19, 2022

I used this app to help me in my business and I received all help in real-time.
they did do everything most of the time. I give 5 stars for the good service.
5 stars for this app.
and 5 stars for their experience. I think they are the best in the market today. Good job big thanks to the vital team. it is indispensable.

Storzio
Canada
3 months using the app
June 28, 2018

You need this app! The most cost effective and feature rich app I've ever installed on Shopify. Support is lightning fast. Thank you and best regards.

Mycozydogbedsmcdb
United States
3 months using the app
November 15, 2022

The customer service team is very helpful and fast with our issue. It's my second time asking for enquiry. Reliable.

Batik Boutique
United States
3 months using the app
March 15, 2023

Customer support is 10/10. Not only is it truly a great app but their customer support helped me with any customisation that I needed to truly make the app fit our store within minutes. They really do go above and beyond and even suggested some style implementations that I didn't think of yet! Really one or if not the best marketing app for Shopify and their customer support really is the icing on the cake! :)

No Stove Pan
United Kingdom
3 months using the app
March 21, 2023

This app is almost a necessity, it has everything you need. Customer support is fantastic too and generally really helpful.

NEST ELEVATED
United Kingdom
3 months using the app
January 3, 2023

The app is great. I got a small issue with some things I couldn't figure it out so I went on the chat and boom. John Seth S. right away fixed my problem. Fast professional and friendly. Highly recommending this is dynamite.

Socks Cartel
United States
3 months using the app
March 13, 2022

I'm using the app mainly for the reviews, bundles and the store protection's functions, it works really good, the assistence is very efficient and having all these functions in one app is making me save money. I truly recomand it.
The only advice, about the reviews, it would be nice to have a function to show the reviews little by little, for example five by five, instead of the button "show all".

Wellness Band
Italy
3 months using the app
July 4, 2020

I had to change places on the product page of one of the applications and in configuration it was not possible, when writing an email they quickly changed it for me.

Zandai
Spain
3 months using the app
Vitals replied July 6, 2020

We're happy to hear that you reached out to us when you needed help! We're always happy to help and answer any questions and we're on 24/7 support

May 25, 2022

Awesome customer service and always happy to help. For them, the customer is always right. An awesome suite of tools that they offer for pennies and offer a 30-day money-back guarantee on top of that. I am 1000 percent satisfied. You guys are incredible!!!

Jewelry Czarina
United States
3 months using the app