Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 1, 2023

Thank you so much John Paul B. for your help and support. Your kindness and willingness to assist me in my time of need is truly appreciated. You have made a positive impact on my shop and I am grateful for your help. Thank you again.

Bearyg
France
3 months using the app
April 29, 2020

amazing customer service. page loads way faster now. this app is an essential and in my opinion the best on shopify

The Home Trimmer™️
United Kingdom
3 months using the app
November 4, 2020

Good app with a lot of different functions and the support team is very responsive when I had questions. Highly recommended!

Wanderlustella
Hong Kong SAR
3 months using the app
August 24, 2020

This app is one of the best I've used on my site having 40 different options allows me to test what my audience responds to best. Vital's customer service team is very prompt too with their responses, this was critical for me as I had old code in the background and this team were super quick helping me sort issues. Thanks ⭐⭐⭐⭐⭐

BigMoole
Morocco
3 months using the app
December 5, 2021

I love this app. I’ve used it for multiple stores and really like that you get so much out of it. The support is crazy fast responsive whenever I reach out for help. Highly recommended for any online store!

Motv8
Canada
3 months using the app
Edited March 25, 2021

Costin it is really polite. We have a problem with reviews and in less than 1 minute he resolved my problem. Thank you!!

MANPA INTERNATIONAL
Spain
3 months using the app
June 14, 2021

Shiela was awesome. Great service. Thanks VITALS. I needed help with repositioning the currency converter and was quickly assisted.

PetFavored
United States
3 months using the app
January 31, 2019

This is a must-have app for any e-commerce business! It would take 15 or 20 other apps to equal the power provided by Vitals! This app is the real deal!!!!!

BestButtonShop
United States
3 months using the app
Edited October 20, 2022

Ich bin begeistert, vor allem von den Support. Schnell, Kompetent und sehr freundlich. Ich habe selbst eine Software Firma und muss ich sagen: Toll !!! Auch die Funktionen sind sehr gut.

Ikram Bellanova Cosmetics Shop
Germany
3 months using the app
April 3, 2023

Amazing service from John Paul B. Amazing app tp and great customer service. I can suggest this app for everyone.

Olaface™
Italy
3 months using the app