Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless installation, and over 40 features designed to enhance online store functionality. Many have reported increased average order values and a broader international customer base. Despite its multitude of features, the app is praised for not affecting page load times. The customer service is commended for quick and knowledgeable responses. Merchants appreciate the robust marketing and sales tools, including dynamic product recommendations and smart upsells, which have noticeably increased revenue. The built-in analytics dashboard allows for real-time monitoring of marketing strategies. The app is cost-efficient, providing multiple features in one place, saving merchants from outsourcing individual pieces. The 'Visitor Replays' feature provides valuable insights for site optimization.

June 14, 2021

Shiela was awesome. Great service. Thanks VITALS. I needed help with repositioning the currency converter and was quickly assisted.

PetFavored
United States
3 months using the app
January 31, 2019

This is a must-have app for any e-commerce business! It would take 15 or 20 other apps to equal the power provided by Vitals! This app is the real deal!!!!!

BestButtonShop
United States
3 months using the app
Edited October 20, 2022

Ich bin begeistert, vor allem von den Support. Schnell, Kompetent und sehr freundlich. Ich habe selbst eine Software Firma und muss ich sagen: Toll !!! Auch die Funktionen sind sehr gut.

Ikram Bellanova Cosmetics Shop
Germany
3 months using the app
April 22, 2023

The best support ever, they help make all the customization needed for my brand. thank you again Abraham M.

Sockyshoe France
Morocco
3 months using the app
January 9, 2021

This a really good and helpful app which can do many features in 1 app. So this saves time and money as they really isnt need for many other apps. The customer service is great and very helpful at all times

Amunv
United Kingdom
3 months using the app
February 18, 2021

I love the app. We use it on both stores, and they deliver great results. Plus the customer service is amazing! The first company that is available 24/7. Fast replies and well-trained! Thank you again Costin!

scovox
Austria
3 months using the app
April 3, 2023

Amazing service from John Paul B. Amazing app tp and great customer service. I can suggest this app for everyone.

Olaface™
Italy
3 months using the app
December 4, 2021

This app does everything and it’s very easy to use. I had a few questions and issues and customer service responded extremely quickly and fixed my issue within minutes!

Coveted Dame
United States
3 months using the app
July 18, 2021

The best app ever. Zeus helped me a lot trough the process. Customer service is amazing.

Fflurain
Ireland
3 months using the app
May 18, 2021

Amazing app! I've been using it for almost 2 months now and the assisted conversions have been more than paying for the app itself, definitely worth every penny! There are a lot of useful apps bundled together in one app, and you are actually getting great value as similar apps go for 5-10 dollars each at least per month elsewhere. Also when all the apps are displayed in one interface, it allows for easier app management/app support, and there are fewer issues with clashing apps as you are going with one developer (especially when building bundles and upsells). Great work guys! One thing I would love to see in the future would be a mass sale editor app (Shopify only display automatic storewide sales in Cart, for storewide sale to show up on product pages, you would have to edit every product's compared at price which is impossible when you have a large inventory. It would be wonderful if Vital could add an app where it would display storewide sales on product pages (Currently using an app called Sale & Discount Manager for this function, would be amazing to see this in VITALS so I don't have to pay for another app).

Sugar & Canvas
Canada
3 months using the app