Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,099)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

July 22, 2020

Support is excellent. They are very prompt in their responses, polite and helpful. I hope the app can make customisation easier so that I don't need to bother the support for every little thing.

Irene Koh Studio
Singapore
5 days using the app
November 1, 2023

Life savers

My Store
United Kingdom
5 days using the app
April 24, 2023

Hi there,

I would like to share my experience with the Shopify app "Vitals". The app provides a variety of features that can improve the shopping experience for customers and optimize the business of merchants, including upselling and cross-selling options, countdown timers, social proof features, and email marketing integrations.

I find the app very versatile and effective. It is also very easy to set up and use the various features, as the interface is user-friendly. Additionally, the customer service is very good and helpful.

Overall, I think that Vitals is an excellent choice for Shopify merchants who want to improve their shopping experience and optimize their business.

SmukBird
Germany
5 days using the app
March 19, 2020

Really helpful! convertions elevated and awesome support. I had my doubts installing this app but now I can see the results!

ketoyummi
Mexico
5 days using the app
Vitals replied March 25, 2020

We are glad we exceeded your expectations. Thank you!

January 11, 2023

John Paul was really quick at answering my questions. He was a great help. Unfortunately my request couldn't be handled immediately so he's taken my request into account for the next future update. Thank you John Paul for your service.

Jinello
Netherlands
5 months using the app
July 28, 2022

Great app for setting up bundles and free gifts on stores. The chat is also very responsive and helpful. Thanks guys

Jektik & Co
United States
5 days using the app
November 25, 2023

excellent

Autowatchs
United Arab Emirates
5 days using the app
March 10, 2022

I was asking for a complex setup of a feature. The app does not have it at the moment, but Michael J was super understanding of the proposed feature and even went out of his way to have the feature be listed as a feature request. Nice job, Michael J! I'm still on the free trial period, but I've already seen some of the features really working for the store, and even the current Upsell Builder does what it's intended to do. Giving the app 5 stars, and giving CS (Michael J.) 7 stars for the support!

Shop Shiseido Philippines
Philippines
5 days using the app
December 27, 2023

apps are ok, support is for me unhelpful & they brush you off

SANIBADE
Austria
5 months using the app
Vitals replied January 4, 2024

Hello there!

This is clearly a misunderstanding. Our support team is always available to assist as we handle all requests with great priority. Additional time may be needed for unique and specific requests to ensure continuous optimal performance.

September 6, 2019

Everything so far has been awesome! Just waiting for support to help with my volume discounts not working. Other than that, kudos to the VITALS Team!

Occultify
United States
5 days using the app