Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,106)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

March 19, 2020

Really helpful! convertions elevated and awesome support. I had my doubts installing this app but now I can see the results!

ketoyummi
Mexico
5 days using the app
Vitals replied March 25, 2020

We are glad we exceeded your expectations. Thank you!

January 11, 2023

John Paul was really quick at answering my questions. He was a great help. Unfortunately my request couldn't be handled immediately so he's taken my request into account for the next future update. Thank you John Paul for your service.

Jinello
Netherlands
5 months using the app
July 28, 2022

Great app for setting up bundles and free gifts on stores. The chat is also very responsive and helpful. Thanks guys

Jektik & Co
United States
5 days using the app
November 25, 2023

excellent

Autowatchs
United Arab Emirates
5 days using the app
March 10, 2022

I was asking for a complex setup of a feature. The app does not have it at the moment, but Michael J was super understanding of the proposed feature and even went out of his way to have the feature be listed as a feature request. Nice job, Michael J! I'm still on the free trial period, but I've already seen some of the features really working for the store, and even the current Upsell Builder does what it's intended to do. Giving the app 5 stars, and giving CS (Michael J.) 7 stars for the support!

Shop Shiseido Philippines
Philippines
5 days using the app
December 27, 2023

apps are ok, support is for me unhelpful & they brush you off

SANIBADE
Austria
5 months using the app
Vitals replied January 4, 2024

Hello there!

This is clearly a misunderstanding. Our support team is always available to assist as we handle all requests with great priority. Additional time may be needed for unique and specific requests to ensure continuous optimal performance.

September 6, 2019

Everything so far has been awesome! Just waiting for support to help with my volume discounts not working. Other than that, kudos to the VITALS Team!

Occultify
United States
5 days using the app
January 5, 2024

im in love

My Store
United States
5 days using the app
September 3, 2020

This is the best app I ‘ve ever seen. When I contact to customer service. They are really patient and solve my problem personally.

Feline Desserts
Taiwan
5 days using the app
Edited August 2, 2020

My task was about confusing with volume and bundle discounts, which created a mess with the figures in my cart, and this issue was claryfied completely. I leaned both discounts just work well together, when this option is enabled: Show the Volume Discount options on the Product page. Thanks a lot for that! Good job!

24home24
Germany
4 months using the app