Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

May 7, 2020

This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.

Jay Butler
United States
11 months using the app
March 15, 2019

Very simple and easy to set up, I had an issue with placement of the button and customer service helped me out and took care of it immediately - very pleased!

we are Leone
United States
11 months using the app
June 26, 2020

I have just started using this app, so I’m not super familiar with it yet...but their customer service/support is awesome! They have been very fast at responding and answering all my questions. So far...I love it! I have it set up for a craft box I’m going to be launching and I’m able to get an email list going on the page, which will be very helpful when I go live with the product.

Three Crazy Crows
United States
11 months using the app
October 16, 2020

Amazing customer service - received an email just minutes after sending one and resolved my problem right away! Love the customization features and so great to see what my customers want us to bring back in stock. 10/10 recommend

Sunhoney
United States
11 months using the app
Edited June 8, 2020

Quick customer service. Nice dashboard. The form builder is very user friendly. Great app highly recommend.

Jacob Bromwell
United States
11 months using the app
April 9, 2021

This app is honestly awesome not only because of what it does which is super useful for us (constantly on preorder) but also because of how amazing the support is. I had an issue with the klayvio integration and they helped me fix it in a very smooth and kind way

Momma's Shop
United States
10 months using the app
April 16, 2021

This app has been so valuable to our business! Highly recommend. The customer service team is also extremely reliable and always helps solve any minor issues that come up. Very pleased with this app!

Jenny Yoo
United States
10 months using the app
June 15, 2018

This app is great and allows my customers to let me know which items they want to see come back in stock! I run a retail shop and don’t automatically restock everything so it’s super helpful to know what people want to see come back. I use the free option so features are obviously limited but the support staff has been great! Very quick responses and very helpful in any question I’ve had (even with the free version). Would recommend!

Bug Bees
United States
10 months using the app
May 28, 2020

Really liked this app. I have just started to use it and the support team has been very kind and helpful up till now :). Hope to use it for a long time and generate good revenue :):)

Pro Sports
Kuwait
10 months using the app
Swym Corporation replied May 31, 2020

Thanks so much for your kind words, appreciate you taking the time to leave us a review. And we look forward to generating revenue for you for a long time as well :)

January 2, 2018

Replies promptly to email requests. Excellent service and super efficient app

Slaydayy
Singapore
10 months using the app