Reviews (661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting customer retention and sales. It integrates smoothly with Klaviyo, offers both manual and automatic notifications, and provides analytics useful for inventory management. Merchants find it easy to install, user-friendly, and reliable across different themes and platforms. The support team is praised for being responsive and helpful, often providing quick solutions and useful customizations.

September 28, 2021

They offer a 30 day trial period, which is great. Description says "Works with Shopify Locations." ... maybe... if you upgrade to $99/mo... then we think this feature just Notifies your customers in different locations when an item is back in stock. We do not think this app works with Shopify's multiple warehouse Locations... For example: we only want app to show Notify for a specific warehouse location that is out of stock, such as our EU warehouse, but not a warehouse that has product in stock, such as our USA warehouse... we do not think it will do this even if you pay $99/mo. Also, we wanted to uninstall app code that the developer added to our web site, but app does not do it automatically and developer will not uninstall code if you decide you do not want their app... they just sent us a web site address on how to do it ourselves... we are not sure we would have even tried their app if we would have known this :(

Big Sky International
United States
21 days using the app
Swym Corporation replied September 30, 2021

Thank you for taking the time to leave us a review. With the Multi-location feature, our app will identify your online inventory across locations. If the product is back in stock and available for online sale, the shoppers will be notified so they can revisit your site and complete their purchase. This would eliminate the possibility of sending out a notification to an online customer when a product is not actually available for online purchase. Our team has already reached out to you to understand your use case better and help you in the best way possible.

Also, we lose access the moment you uninstall the app and that prevents us from automatically cleaning up all our files - am sorry about that but it's, unfortunately, a limitation where we have very little control. We had received your approval for our collaborator access request via Shopify. We have now removed all the remnant codes/snippet files from your theme. In case if you would need any further assistance simply drop a note to us at support@swymcorp.com and we would be happy to help!

May 27, 2020

We didn't want to lose customers when products were out of stock. This is so nice to have on our site. I also had a question for support and they were quick to respond, friendly, and helpful!

Monster Buck Supply
United States
15 days using the app
Edited December 17, 2018

Really poor app. Does not work well. Main functions are not available and support is not helping the issue. E-mails look like spam, because it is not possible to change language on basic and important words. I can't recommend this app!

Colombani
Denmark
14 days using the app
May 20, 2020

They are doing great with response and support time so far. I've asked multiple questions and they've got back to me right away.

Dowdle Folk Art
United States
About 6 hours using the app
June 6, 2018

Sharp and easy to use. Technical support is quick, accessible and everything is fixed within 24 hours.

Shopcolori
Canada
5 days using the app
April 6, 2020

Very helpful support team.
Just started using the app today and could not see the button on the out of stock products, they immediately answered and fixed. Will see on the long term ;)

Plata Paris
France
About 5 hours using the app
February 9, 2018

FIVE STARS! So far the free version has done everything I wanted, and in a stylish and simple way. Annush replied super swiftly to the initial questions I had. Can’t recommend it enough.

Tabletonic
Australia
About 3 hours using the app
February 13, 2019

Support team is very effective ! They solve my problem in less than 5 minutes ! Very good App, the is a must have !

waekura
France
About 2 hours using the app
November 10, 2019

horrible and overpriced, this app would be great if it worked.
I tried the free plan and could not get it to work.

Don't bother with this one.

VVco Pedals
United States
2 days using the app
June 18, 2020

Very easy to setup and customize. Looks great on your site and works as described. The backend reporting is really nice to see what customers are waiting on the most. We had a glitch at first that wouldn’t show the widget on our out of stock items but customer service repaired and fixed it within minutes. So far so good!

Lone Wolf Paintball
United States
1 day using the app