Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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One of the best apps for Whatsapp API. The team is really supportive and helps us out in no time. Features are great and this app would be apt for any brand - whether big or small.
We highlyrecommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Chandu & Jayesh!!!).
Thank you for your glowing review! We're thrilled to hear that Zoko has been instrumental in enhancing the communication between your store and its buyers and visitors. Our team always strives to create an intuitive experience and we're glad that our guideline videos have been helpful. I'll be sure to pass on your kind words to Chandu, Jayesh, and the rest of the team. Your feedback motivates us to keep improving and offering top-notch customer service. Please don't hesitate to reach out if you need any further assistance. Cheers!
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.
Thanks for the kind review! Glad to know that your sales have improved. That is one thing we focus a lot on, at Zoko.
We have been using Zoko at Flexnest for approx 1.5 months now and it's amazing to see how helpful the team and the product has been. Especially with their abandon cart flow we have been able to recover 50% of lost revenue consistently. Amazing and a must have app for all upcoming D2C brands
Its a really helpful app. We have been working with it for about 3-4 months, and it has helped a lot to take control over the orders, customers, cod confirmation. Totally recommend it A++++
It's been 1 year we are using this app, working perfectly with shipping updates, campaigns, chats, up-selling... Kudos to the team, timely assistance is one of the key feature!..
Thanks for the generous words! We love having you as a customer. :-)
The support team is Very Helpful! They are improving their product day by day and their onboarding process is also very smooth.
I have tried multiple WhatsApp platforms before and Zoko by far is the smoothest to work with. It's a bit expensive but the support team, ease of use & customisations make up for it! The team is very helpful & puts in effort and time to understand the requirements and help you implement them. Highly recommended!
Thank you for sharing your positive experience with Zoko! We are delighted to hear that you find our platform smooth and user-friendly. At Zoko, we always prioritize our customers' needs and aim to provide the best support possible. Your feedback reaffirms our commitment to delivering top-notch service and understanding our clients' unique requirements. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Thanks for choosing Zoko!
This app help our team a lot to to take our business next level. ZOKO's interface is very intuitive and easy to use. It is single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. I really like this app..