Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.
It helped me to have professional conversion and update them about their orders in a hazzle free way.
Thanks of your review! glad we were able to help you organize your whatsapp channel to a professional level
Neat and easy solution for WhatsApp integration. Love the ability to make orders for WhatsApp without leaving the app. Broadcast also comes handy and creates a lot of conversations. Amazing customer support. Must try if you want to integrate WhatsApp.
Thanks for the great review! glad you loved using Zoko
Have been using this app for about a year in my store. Best app for whats app and a great team behind it with prompt support service. It's a MUST have!
It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.
thanks! we are very encouraged by the response you are getting for your post purchase communication.
We are adding specific triggers like being able to send customer messages based on what product the customer has bought. will announce soon
The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.
Tried out couple of other options in the market for whatsapp... On the product front, zoko seems user friendly, it solves majority of the problems seamlessly.
Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business.
Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!
I have used whatsapp with multiple business API provider. but Zoko is one of the best.
They have a beautiful product, if you have suggestions on the product and it will help for others also. Definitely they will consider it in the development. One of the finest service to help with your issues at anytime.
Kudos to Arjun,Rahul and team! Great Work...
Thank you. Great to receive your suggestions and make them available to you and the other merchants.
Hope we can continue to provide a great product and great service to you.
Very useful app for ecommerce business. All social media under one platform for chatting with customer made it ease of operation. This is worth for business.
The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.