Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
Refine
-
By rating
Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere
Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together
Zoko is indeed a lifesaver! We can connect with our customers seamlessly without any hassle, and the features that it provides are flawless :)
Superb app, with great new features being launched almost every month. We've used them for customer conversations across the entire business. Very helpful service from the customer success teams too.
Super supportive team and super efficient app. If you have whatsapp api, then the entire setup takes few minutes and the crucial campaigns like abandoned cart start going out within no time.
The onboarding process was seamless and we appreciate your assistance in every conceivable manner, and your team is truly exceptional.
Thank you so much for your positive feedback!
We're stoked to hear that the onboarding process went smoothly and that our team could assist you in every way. Our crew is here to provide top-notch service and we're glad we hit the mark for you. Your satisfaction is what we strive for!
Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.
Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.
We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.
Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome
Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!