Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome
Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!
This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.
It helped me to have professional conversion and update them about their orders in a hazzle free way.
Thanks of your review! glad we were able to help you organize your whatsapp channel to a professional level
Neat and easy solution for WhatsApp integration. Love the ability to make orders for WhatsApp without leaving the app. Broadcast also comes handy and creates a lot of conversations. Amazing customer support. Must try if you want to integrate WhatsApp.
Thanks for the great review! glad you loved using Zoko
Have been using this app for about a year in my store. Best app for whats app and a great team behind it with prompt support service. It's a MUST have!
It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.
thanks! we are very encouraged by the response you are getting for your post purchase communication.
We are adding specific triggers like being able to send customer messages based on what product the customer has bought. will announce soon
Tried out couple of other options in the market for whatsapp... On the product front, zoko seems user friendly, it solves majority of the problems seamlessly.
Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business.
Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!
My old review:
"Zoko is costly compared to Wati. I started using Zoko for my D2C store. It was good. Then I used Wati for my B2B business. Comparatively, the amount of customization and flexibility we have on flows is more with Wati than Zoko.
One more thing is 1000 conversations per month are free in WhatsApp. Just like that, Wati is also offering 1000 free platform conversations. But Zoko is charging for all the conversations.
Now, I considered Freshmarketer, which is way more powerful and cheaper than Zoko.
Do not choose Zoko. Go for either Wati or Freshmarketer. I'm planning to move to Wati or Freshmarketer soon."
For this review, they have blocked my access to my dashboard without any update from their end. I've cleared all the bills!
I'll take this to the Shopify app store.
The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.