Reviews (185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting conversion rates, particularly through effective abandoned checkout recovery. It features automated WhatsApp messaging for order confirmations, shipping updates, and marketing campaigns, with customizable templates and automation flows. The user-friendly interface and seamless Shopify integration simplify workflows, while AI chatbots provide quick, human-like responses. Merchants also praise the exceptional customer support, noting the team's responsiveness and helpfulness in onboarding and troubleshooting.
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We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.
Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.
We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!
I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.
The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.
Heard about this App by Zoko from a friend. I was sold as soon as I spoke to one of their customer representatives. Every person on their team is super helpful living up the the ethos of building a customer centric application. They are the most helpful and dependable when you need them the most for queries around customer relationship management, marketing etc. The best part is, they are highly invested in building this business and keep offering new solutions unlike other brands who build mindlessly. It's been a pleasure working with Zoko.
Best WA Tool from Zoko.
Liked the automation feature for Shopify. Helped our customer care team a lot.
Thank you for the positive review! We are glad that you liked the automaton features
The App is just perfect and the customer service is commendable, it's one of the best App I have come across
Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.
We have been using Zoko since 2 months. This has enabled us in reaching out to our customers conveniently and sending them details about our products. Zoko team has been giving great support throughout!