Reviews (1,061)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited August 19, 2019

Its really helpful app, I'm using it almost every day and it's very convenient for my customers as well to contact me easily if they have any question.
Thank you so much!

Kalamala
United States
3 months using the app
May 9, 2020

FACILE DA USARE,DEVO VEDERE ANCORA COME FUNZIONA,LA STO PROVANDO ED IN SEGUITO INVIERO' ALTRA RECENSIONE.

NUTRITION STORE ROMA
Italy
3 months using the app
December 9, 2022

I try to contact support but till now no answer so far, I upgrade my plan to create a campaign but I can not create at teamplet I keep sending emails but it seems that I am sending them to the empty space there is no support from them at all

Louzan Fashion
United Arab Emirates
Over 2 years using the app
SuperLemon App replied December 12, 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

April 3, 2022

This new look is not user friendly. I can't recover most flof my abandoned carts. I really hate working with this app now I enjoyed the last one. This doesn't fit into my phone screen at all. I can't see the customer details. It's really not user friendly at all

Raw Strawberry
South Africa
Over 2 years using the app
SuperLemon App replied April 4, 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

January 22, 2021

easy to use for beginer. free plan is good helpfull for smal store. thanks super lemon for a good app.

Joudia
Indonesia
2 months using the app
November 20, 2022

baixei agora, até aqui ta indo muito bem não tenho do que reclamar!!
se tiver algum problema, ou alguma sugestão voltarei aqui pra falar.

dinovar
Brazil
2 months using the app
August 29, 2022

Worst customer service PATHETIC, even though you choose the Ultimate plan which says "priority customer service" they don't reply with a proper response. Our issue is still in a pending state.

Vani Vrtti
India
Over 2 years using the app
SuperLemon App replied August 29, 2022

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz, and we will surely solve it as soon as possible.

Edited October 6, 2023

Não tem tradução das mensagens de automação em português europeu. Só em brasileiro e algumas só em inglês...

Loja do Ouro
Portugal
Over 2 years using the app
Edited May 2, 2020

Muito contente com este aplicativo de fácil uso e que ajuda muito nos negócios da empresa. Toda equipe de parabéns! Funções excelentes de abandono de carrinho por exemplo convertem muito! parabéns

4L By Shop
Brazil
2 months using the app
October 30, 2019

I've been using the app for a couple of months and it works pretty good. The free plan has considerable features and support is very fast and kind.

rhapsodyjewels.com
Spain
Over 4 years using the app
SuperLemon App replied October 30, 2019

Hey, this is Preetam. Thanks so much for being a long-time user of our app.

We are very happy that our app has added a lot of value to your store. And we hope you continue using our app in the future.

I'm happy to have made the button design change for you within minutes. I hope you like it, it looks good on your store.

And regarding your feedback, yes we will improve our app and add more chat button customisation options in the future, which will give you greater flexibility over the button design.

Thanks again for using our app. Have a great day!

Kind regards,
Preetam Nath
SuperLemon Apps