Reviews (1,061)

Overall rating
3.9
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 2, 2019

ora vediamo se funziona. al momento non ho ancora testato. se va vi ringraziero sicuramente. in italiano

ARMONIA VERONESI
Italy
11 months using the app
SuperLemon App replied June 2, 2019

Ciao. Grazie mille per aver scritto una recensione. Ti auguriamo un'ottima esperienza con l'app.

Siamo una piccola squadra (solo 2 persone) e ci preoccupiamo profondamente per tutti i nostri utenti. Saremo sempre lì per aiutarti nel miglior modo possibile.

Vi auguro una buona giornata!

SuperLemon Apps Team

September 20, 2023

The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally

Puf Italia
Italy
5 months using the app
Edited December 26, 2020

Have been using their paid version since 3-4 months now. Not able to automate messages for order confirmation (CRM related functionality). Terrible customer support! Wish there were a few better alternatives in the Shopify App Store.

Rookiedeck
India
5 months using the app
SuperLemon App replied January 3, 2021

Apologies for the delayed response, Our developers were able to fix your issue, you can now enable the templates and send all the automated messages from your own private number which was submitted for WhatsApp API. Apologies for the inconvenience caused earlier.

February 23, 2024

pls cancel my payment

Doon Memories The Baker
India
About 2 hours using the app
August 7, 2020

Fácil de usar, adorei
ele é bem fácil de editar, super indico, você pode mexer na cor e modelo de ícones do whatsapp

Bauble Shop
Brazil
11 days using the app
December 6, 2021

Buenas, desde la semana estoy esperando respuesta de soporte y aun no tengo solución, los mensajes automatizados de whatsapp no están llegando, solo dice enviado a operador.

Bengalí Jewelry
Mexico
5 months using the app
SuperLemon App replied December 9, 2021

Hola,

Disculpas por cualquier inconveniente que te haya causado. Estamos analizando tu consulta y seguro que la resolveremos lo antes posible.

Gracias.

August 16, 2020

Wonderful free app. Let's see how it works in my store. I think the advanced section is a fantastic feature.

CCMYEBZ
Singapore
11 days using the app
Edited July 5, 2019

It is easy & convenient. Love the after-sales com. I will increase the rating once my store is open

Iron Wingz
South Africa
8 months using the app
Edited September 24, 2021

ERROR!!! DONT WORK, WHEN YOU UNINSTALL APP THE LOGO WHATSAPP STILL SHOW!!! I DONT WANT THISSS DO SOMETHING!!! DONT RECOMEND!

Stylo Gringo Jóias
Brazil
4 months using the app
SuperLemon App replied September 24, 2021

Hi,

Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

January 27, 2022

I've tried different WhatsApp tools before, but Superlemon is the only one that has pleased me with its functionality and efficacy in enhancing both my sales and customer service. I really like how it can retarget my previous consumers and retrieve abandoned carts.

Corporalis
Portugal
10 days using the app
SuperLemon App replied January 27, 2022

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.

Have a good day :)