Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
Edited May 23, 2020

VERY GOOD APP. YET TO USE. HOPING IT TO BE A GOOD USER FRIENDLY APP. I am looking forward to use it.

Aonmart
India
9 days using the app
June 9, 2019

A great app that is easy to use! We have tried several live chat apps and this one works the best for us. Great job guys!!

amebastuff
Singapore
9 days using the app
August 25, 2021

Support is not all that they say it is. After multiple back and forth with them. They were not able to resolve a simple issue. The agent refused to escalate the issue to the manager. The last thing they said was it would take a month or so and get rolled out with the next update. I don't have any faith in what the agent has said. Will have to wait and see. This review is legit, I have all the emails to share if any MANAGER would like to get in touch and ask me.

Airtap Inc.
United States
4 months using the app
April 22, 2020

Very professionally developed with easy implementation and features packed into free subscription. Their Covid19 discount on paid subscriptions shows their empathy towards small businesses.

WeaverStory
India
9 days using the app
SuperLemon App replied April 24, 2020

Hey! We're really happy to be able to help businesses out during these tough times. We are all in the same boat and we hope we all come out better :)

Thank you for your wonderful review. Have a great day 🌟

Preetam

April 16, 2020

Senza dubbio la Migliore App!!! Assistenza Fantastica, rispondono in 5 minuti massimo! Disponibili e bravi

malaterrabags.com
Italy
9 days using the app
Edited February 3, 2021

Useless app. I tried multiple times for Whatsapp Business API. But it doesn't work. Their support is very poor. They give delayed responses

Meghvi
India
4 months using the app
Edited July 27, 2021

I have been trying to get a simple request done for the last 2 days now. It seems to be taking a lifetime. When are you going to reply and do? The support has been great so far, I hope it stays that way and my request gets seen to.

Sexy Beast
India
7 months using the app
SuperLemon App replied August 9, 2021

Hi,

Apologies for the inconvenience caused. We have replied to your query.

Kindly write back to us if you are still facing the issue.

Regards,
Team Superlemon

January 4, 2022

MAL EXPERIENCIA CON VERSION BETA.. YA CAMBIE DE APLICACION, YA NO SE PUEDE MANDAR MENSAJES MANUALES EN CRM

Versox
United States
4 months using the app
SuperLemon App replied January 5, 2022

Hola,

Disculpas por cualquier inconveniente que te haya causado. Solicite que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.

December 2, 2020

I used this App to help me recover abandoned carts during our BFCM sale - it worked wonderfully and without any glitches!

Sox & Jox
South Africa
8 days using the app
May 10, 2019

OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO,OTIMO

NERDSTECH
Brazil
8 days using the app