Reviews (1,061)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
August 19, 2019

The app is extremely easy to install and to use. I have been using it for a few months and have never encountered a problem. The costumer service and follow-up is great. Highly recommended as a costumer service reach out line. Congrats!

Mini Mou
Mexico
Almost 3 years using the app
June 11, 2019

Clean App that does what it says. I would like to be able to customize the welcome widget colour scheme as lime green doesn't sit well on my theme - any chance of this been rolled out please guys?

Kanaco
United Kingdom
Almost 3 years using the app
SuperLemon App replied June 11, 2019

Hello,

Thank you so much for your positive review!

Yes, we can absolutely do that. We can customize it to any color you want. I have gotten touch with you on WhatsApp to get the exact color you want, once I have that we will roll it out for your store.

Thanks again!

February 18, 2021

Works great! Have not had any problems. Only thing I would suggest if you could customise the pop-up widget to make it look more on brand.

Bożena Jankowska Ltd
United Kingdom
Almost 3 years using the app
November 27, 2019

I have been using this app from first release. I have see the team develop it over time and they have done an amazing job. Whenever I have had questions, issues or suggestions they (particularly Preetam) has been super quick and responding and resolving. It has helped me especially to try win back abandoned checkouts through messaging potential customers through whatsapp offering discounts. Also the whatsapp chat feature is great. Thanks for all your hard work. dramaticeyelashes.com

Dramatic Eyelashes
United Kingdom
Almost 3 years using the app
May 18, 2020

Nice built app, very intuitive. I just like to use it in spanish it would be great, apart from that everything looks great

Qmuebles
Ecuador
Almost 3 years using the app
SuperLemon App replied May 18, 2020

Thank you so much for your kind and supportive review 😊

Good news :) Our app is available in Spanish language. I have written an email to you on how to translate the app to Spanish using the in-built Google Translate widget.

Team SuperLemon

April 8, 2020

I’m so glad I could add a direct link of WhatsApp to talk with my customers.
Thank you for everything and for making my life and communication easier

Berna Brown
Mexico
Almost 3 years using the app
March 18, 2021

Awesome app & great customer support! Can only recommend it! I have tried a lot of similar apps and finally decided to go this one. Very nice!

TV Travel Bag
Germany
Almost 3 years using the app
July 21, 2020

Mi ha aiutato a recuperare molti carrelli abbandonati, certo è un po' costosa ma automatizza molto e questo mi fa anche risparmiare tempo.

Farmagrishop.it
Italy
Over 2 years using the app
January 7, 2021

I used the app and it let me be in touch with my clients when they have any doubt about our page. Its simply amazing

Simply Creations PR HTV & VINYL SHOP
United States
Over 2 years using the app
Edited March 25, 2023

2 months waited no response , its not working no support ,no response very hard to unsubscribe possible after this review pls contact Ravi 9677888352

VERY USEFUL -VERY GOOD TEAM EXPLAINED EVERTHING AND DEMO IN LIVE CHAT AND CLEARED ALL MY DOUBTS .VERY USEFUL APP .SOLVED AND SAVED MY TIME FOR MARKETING PROMOTION ADD SENDNG IN WHATS APP .. REVENUE INCREASED
THANK YOU SUPERLEMON

SRIKANCHI
India
Over 2 years using the app
SuperLemon App replied December 5, 2022

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.