Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

September 5, 2023

This app has been a game changer for us. It enables us to sell Direct to Consumer, Direct to Retailers, Direct to Distributors etc... all with one web-site and this simple and intuitive pricing app. We love it.

SodaPup/True Dogs, LLC
United States
Over 2 years using the app
Wholesale Gorilla replied September 20, 2023

Thanks for the feedback! We're glad our app is your one-stop shop for wholesale needs. More cool features coming soon!

October 21, 2022

Brilliant app. Great customer service! Probably does a lot more than we use it for. Very useful for those who don't want to pay for ShopifyPlus!

Helen Moore Trade
United Kingdom
Over 2 years using the app
May 18, 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Just Shear
Australia
Over 2 years using the app
August 5, 2022

Their staff is always so helpful! Quick and accurate support (love them)
Being using them for about 2 years now and not a single issue.

Artifacts Trading Company
United States
About 2 years using the app
Wholesale Gorilla replied August 9, 2022

We appreciate your support!

November 14, 2023

Wholesale Gorilla is beyond a 5 Star app.

The customer service is absolutely incredible. Anytime I have an issue with my wholesale store front - minor or large - their support team is so quick to email back, fix the issue, test my site, & let me know when it’s complete.

As a small business owner, it is worrisome when you run into technological issues that prevent buyers from being able to access the website. When you choose Wholesale Gorilla, you are getting fast & reliable customer service.

Not to mention, it is super user friendly & easy to customize your discounts & wholesale storefront. Thank you Wholesale Gorilla for creating such a user-friendly platform for small business owners.

Hurricane Marsh Outfitters
United States
About 2 years using the app
Wholesale Gorilla replied November 21, 2023

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings. We're always here to help, anytime you need us, and are just a quick email or chat away.

May 29, 2021

For the money it's fantastic. The best thing is that there are no pay walls to worry about, for one fee you all the features you could want. Very very happy

Egoiste Gallery
United Kingdom
About 2 years using the app
March 14, 2023

We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!

Life of Colour
Australia
About 2 years using the app
April 13, 2022

I tried multiple different wholesale apps to find the functionality I needed. The majority of my business is still retail, but I wanted to be able to offer and grow the wholesale side.
I wanted an option where new wholesale customers could set up their wholesale account and order immediately (I knew that a 2-step process where I needed to approve or help set up accounts would result in some customers getting busy and not returning to order). I love that I can choose which products I offer wholesale. And the quick order form is perfect.
I recently had some questions, and Ann was incredibly patient with me, responding each time until I had it set up the way I wanted. Great customer service like that is priceless!

Carolina Moore
United States
About 2 years using the app
October 17, 2023

Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!

Tre Ponti USA
United States
Almost 2 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for being a multi-year Wholesale Gorilla customer! If you ever need us, we're just an email or chat away.

January 13, 2022

Great App. Does exactly what is says. We noticed an issue, caused by some other customisation. We contacted Wholesale Gorilla and they sorted the issue quickly and efficiently. I would recommend to anyone.

Aces & Dolls
United Kingdom
Almost 2 years using the app