Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

March 22, 2023

Joann C was incredible! She responded so quickly and helped me solve my issue perfectly. Customer Service is amazing!

Belles&Beauxs
United States
28 minutes using the app
April 27, 2023

Marnie is the best support employee I've ever met. Very friendly and fast in communication. Thank you

Deluxe Skin UK
United Kingdom
27 minutes using the app
March 17, 2023

Marnie was an amazing help! she was quick and efficient in all the help i needed to set up my account. thanks so much!

MyPerlitas
United States
26 minutes using the app
Edited March 12, 2019

brilliant automated app to recover lost checkouts really impressed. hopefully will be something we continue to use. thanks again

We Love Kitchens
United Kingdom
26 minutes using the app
January 8, 2023

Just set everything up and Marnie was awesome! Super quick and responsive, she got me validated right away so I can get started.

Weft + Warp Co.
United States
25 minutes using the app
Yotpo - Email & SMS replied January 20, 2023

Thanks for your feedback, we really appreciate it.

July 25, 2023

Very prompt and great communication. Highly recommended.
I would encourage others to use this application.

BUBBLEBUZZ
Australia
25 minutes using the app
April 7, 2023

Service client à l'écoute, qualitatif et très réactif! Je recommande fortmenet cette application ! :)

Female Apparel PL
France
24 minutes using the app
May 4, 2023

Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion

venus
Canada
About 10 hours using the app
October 8, 2022

Quick and kind customer service. I particularly want to thank "Lord" for following me step by step and being super fast in solving my needs

Cantina La Pietra
Italy
23 minutes using the app
September 13, 2023

Jeff helped to me very quickly and very clear, thank you

BFIBER
Spain
22 minutes using the app