Reviews (7,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!
Thank you for the recommendation! We appreciate it!
Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.
Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.
Thanks for the feedback! Your recommendation means a lot to us!
They answered every question I had with care. I would especially like to thank Ethelbert Santos for his help.
Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms
Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!
Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!
Thank you for the review! We really appreciate your recommendation!
Great customer service and patient help from Ruzsel John Nabong, we had questions about review widgets, and he helped solve issues that the previous agent didn't help with.
Thank you for the positive feedback! We’re glad Jann was able to guide you through the review widget setup!
The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well
Quick responses indeed makes a difference. Thank you for sharing your experience.
Doner is very nice man，He was very enthusiastic about helping me with my problem
Thanks for the feedback! appreciate it.
I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.
Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!