Overall rating Based on 1756 reviews
Dress The Day Boutique
Yotpo's support function is amazing. I had such quick response every time I had an inquiry.
Best After Sales Service. The Live Chat helps Immediately and is very Skilled. Yotpo is one of my best Sales Advertising
Dope Kicks Sneakers
Amazing customer support by Bernard. I ended up paying twice for the plugin and he got me a refund pretty quick.
Thanks for leaving a review, happy to hear Bernard was able to help.
Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.
Thanks so much for leaving a review. We're happy to hear you're enjoying Yotpo & seeing the benefits!
Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.
Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.
Digshop Global Store
Excellent & Supe Fast customer support! The customer service staff patiently answered many of my setup questions.
Thank you for taking the time to write a review! Our customer support team is always happy to help.
Great customer support! We had an issue on our account calculating the wrong number of reviews but Rochenel helped us resolve the problem!
Thanks for leaving a review, happy to hear our customer support team is hitting the mark!
Crew Bottle Co
Excellent customer support! We had a small issue connecting reviews with some of our product bundles, but Jenny helped us find a quick, effective solution. Love this service!
Happy to hear you're enjoying Yotpo! Thanks so much for taking the time to leave a review.
The support service is exceptional. We needed to get the reviews into the code and showing on different areas of the website and they did everything on a Saturday morning at 7am in 20 minutes. Very happy with it.
Thanks so much for leaving a review! Our team is always there and happy to help (even at 7am on a Saturday). Glad to hear you're enjoying Yotpo!
Salt Flats Clothing
As a stand alone tool, unintegrated, it works fine, does what it says on the tin. But in a modern ecommerce environment who wants tools that are unintegrated and in the review context, not communicating with Google to present your reviews in search and ads, as per this stated feature:
"Drive high-intent traffic by displaying ratings in organic search results and Google Ads."?
Well disappointingly, it cost $8500 per year to get access to this feature, it comes with other features, but when you are trying to grow your store this feature is very useful without the rest, but totally and completely unaffordable for smaller stores. Great if you are already the size of John Lewis or Amazon, but you probably need it less if you are already that size.. Thanks for your help Yotpo in enabling the growth of our store... NOT!!!