Yotpo Product Reviews & UGC , 6,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.
Rhenant did a fantastic job in the support. Very efficient and to the point.
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I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!
Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John was great and helped us get the reviews widget figured out
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Arven was amazing! He was eager to assist and fixed my issue within 2 minutes and the update looks great! Very pleased with his customer service and loving the app so far. Would recommend!
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Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Very quick on responding to my questions and problems and helpful
Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again
Thank you so much Arven S
Thank you for sharing your thoughts with us!
I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great app and great customer care. Thank you to Rhenant for assisting me :)
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