Reviews (7,091)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 13, 2024

I highly recommend Ian Christian C. He solved my problem quickly and efficiently in a timely and polite manner. Great Job! Thank you Christian.

Earthcare Seeds
United States
3 days using the app
August 17, 2024

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

KwikShoppe
United States
14 days using the app
Yotpo replied August 19, 2024

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

September 17, 2024

Quick responses with customer service questions. Easy to navigate the platform.

ReliaHealth
United States
5 days using the app
Yotpo replied November 4, 2024

Good to hear about your UI/UX experience - we are constantly improving it!

September 12, 2024

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Soap Is a Lye SJ LLC
United States
9 days using the app
Yotpo replied September 25, 2024

Thank you for your feedback.

We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.

August 13, 2024

App has been working well and I've received terrific customer service from Ruzsel Nabong!

Dragonfiretools
United States
18 days using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

October 28, 2024

Great support! Special s.o. to Ian Christian C. who helped me out.

Allbirds-bnl
Netherlands
4 days using the app
November 10, 2024

Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!

Kingdom Playground
United States
1 day using the app
June 11, 2024

I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!

Naturalistics
United States
Almost 6 years using the app
Yotpo replied July 11, 2024

That's wonderful to hear! It sounds like you've had a great experience with Wendyle and the support team. The ease of accessing customer reviews is definitely a plus. Thanks for sharing your positive feedback!

July 30, 2024

I had issues bringing my store from BC to shop and Ruzsel John Nabong helped so quick. Knew exactly what to do and was quick about it. I highly recommend and knows his stuff!

My Store
United States
14 days using the app
Yotpo replied August 19, 2024

Thanks for the great review!

August 17, 2024

Ruzsel J thank you for fixing my issue your the best

J&J Detailing Services
United States
About 1 month using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience!