Reviews (7,093)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 24, 2024

Great app for reviews -- thanks!

Half Price Pickleballs
United States
15 days using the app
Yotpo replied August 19, 2024

Thanks for the feedback!

June 19, 2024

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
United States
Over 3 years using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

May 23, 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
France
12 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 29, 2024

YotPo support (Doner P) was really helpful in addressing some small display issues on the shopping cart. We've been using the app on another Shopify store for years and are very happy with it. So much so that we didn't hesitate to install it on our most recent Shopify Store (sister brand company). It does everything we need and easy to adjust the settings to match our brands.

ParSkins
United States
3 months using the app
Yotpo replied June 7, 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

June 24, 2024

Doner was able to resolve our request quickly + easily! Much appreciated!

Wholesale SOAK Bath Co
Canada
3 months using the app
Yotpo replied July 15, 2024

Thank you for the feedback! We appreciate your support and are always here to help!

June 21, 2024

I have been using it for a short time, but I have loved it, very simple and easy to use, the customer service is excellent because when Ruzsel J contacted me he helped me with my doubts quickly and efficiently.

Tenfit - Ropa Deportiva Colombiana
Colombia
3 days using the app
Yotpo replied July 15, 2024

Thank you for sharing your experience with us! We're delighted to hear that you're loving our product and finding it simple and easy to use. It's also wonderful to know that Ruzsel J provided you with excellent customer service by addressing your doubts quickly and efficiently. We strive to provide the best support possible, and we're here to assist you every step of the way.

May 18, 2024

Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.

KE Cosmetics
United States
Over 2 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

June 1, 2024

useful an app that I have used for a long time also their support is awesome, Thank you so much, Mr. Ruzsel J, you helped me and I appreciate it

My Store
United States
About 2 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 12, 2024

Ali Khan
Fitness Trainer

What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.

Soya Foods
Pakistan
3 days using the app
Edited August 20, 2024

Thank you Mitch for quickly relocating the position of the stars widget on our product pages. Much appreciated!

OLIVIA SHEED
Australia
4 months using the app
Yotpo replied July 15, 2024

Thank you for sharing your experience! We're glad to have promptly excluded the specified order numbers from receiving review requests. If there's anything else we can assist you with, please feel free to reach out again.